I love custom orders💗 Please always have a conversation with me on any custom order. Payment due at time of custom order. Custom orders always take additional time (up to 7 days, but usually 1-2 days) I will keep you apprised of the timeline at
all times. No refunds, exchanges or cancellations on custom orders. I will send you a picture for any changes you may want prior to shipping.

I always list the finished size of my wreaths within the listing itself, but size can always be customized....just communicate with me personally through Etsy. Prices may change if enlarged.

I am very happy to enclose a personalized gift card free of charge for any gifted items. I never include invoices or the price of an item. Please have a conversation with me so that I can get the message perfect. Wreaths cannot be gift wrapped.

When you receive your wreath you will more than likely have to fluff them out and arrange the bow/ribbon (it’s wire ribbon so very easy and fun to rearrange) to your liking as they will probably get a little disheveled during the shipping process. It isn’t unusual to have a leaf/small item come loose during shipping it won’t affect the beauty of your wreath. Everything is meant to be displayed in a protected/covered area, away from the direct elements, rain, wind or direct sunlight. Prolonged direct sunlight will cause the glue to melt.

**Shipping costs were just going over the roof for all of us. So I’ve regulated the size of wreath boxes in order to keep wreath costs from escalating.

If you want to order and want it shipped to Alaska, Puerto Rico or Hawaii (anywhere other than lower continental USA) then contact me first so that higher shipping costs can be added to your purchase.

I do not accept returns, exchanges or cancellations. **But please contact me if there’s a problem. I want you to be happy.
Not responsible for item after it shows delivered or for porch pirates. Report to local law enforcement.

All wreaths are meant to be hung in a partially protected setting like a porch with an overhang and not exposed to over 30 minutes a day of bright sunlight. Otherwise the heat will melt the glue. *If you are in a high wind area then please contact me for helpful advice.

I do not accept returns, exchanges or cancellations. But if there’s a problem please contact me.
Once an item is shipped it’s out of my control. I cannot be responsible once an item has shipped.

Please rest assured that your wreath will be as close to the picture as possible. But be aware that natural grapevines are used which are each shaped differently. Your wreath is handmade, not machine made. So each wreath will have some variations. And sometimes minor greenery and flowers may be substituted depending on product availability. I always do my best to assure that you’ve got the most beautiful wreath possible. Thank you❣️

Shipping slows down during the winter holiday season, starting as early as September. I will always drop off shipments within the timeframe indicated in each listing. But once it’s shipped, I no longer have control. You will always get a tracking number when I ship. This will be frustrating experience for both of us if shipping is delayed. I want only the best experience for you, but shipping and delivery issues are out of my control.