We’re proud of our work and appreciate your willingness to try our products. If you’re not satisfied with your purchase – don’t worry – we offer a satisfaction guarantee! As a mother and daughter team of artists, this is our full-time occupation and how we support ourselves and our family. We work very hard to make each of our beading tutorials as clear and concise as possible.

If you have any problem with one of our tutorials, or with the technology side, please rest assured – we’ll make it right! Just contact us with your concern and we’ll do our very best to work with you to resolve the issue in a timely manner.

After you place your order, and payment is confirmed, Etsy will provide you with several different ways to quickly and easily download your new beading pattern(s). You can access your download via a hyperlink on the order confirmation page, from the order confirmation email you'll be sent from Etsy, as well as directly from your Etsy account. If you have any trouble downloading the pattern, or any other questions or concerns, please don't hesitate to contact us. We're always happy to help! : )

Yes, you can sell the handmade jewelry that you make using our patterns!

Our tutorials are protected by copyright law. Making copies of our patterns to either sell or give away is strictly prohibited by law. We will report any infringement of our copyrights to the Computer Crime and Intellectual Property Section of the Criminal Division of the United States Department of Justice for investigation and prosecution.

Because our business (and sole source of income) is creating designs and beading tutorials that teach people how to make them, we only allow our designs to be taught by approved teachers who must follow strict guidelines. If you're interested in teaching any of our designs, please contact us for more details.

Note: We do not charge teachers a fee for a teaching certificate, but you must get our approval and a teaching certificate from us in order to teach one of our designs.

Copyright infringement is a crime and we will not hesitate to report any infringement of our copyrights to the Computer Crime and Intellectual Property Section of the Criminal Division of the United States Department of Justice for investigation and prosecution.

If you have a group would like to get together to make one of our designs, each person must have their own purchased copy of the pattern. Please feel free to contact us and let us know how many copies of the pattern will be needed and we'll see what we can do to give you a price break, based on volume. Please keep in mind that you may not share our copyrighted patterns. Each person must have their own purchased copy of the pattern (unless they live in the same household). We understand the temptation, but please respect our copyrights.

If you suspect that someone is violating our copyright, whether it's online or in-person, please don't hesitate to let us know. We will contact the individual and handle the matter, without mentioning you in any way. We truly appreciate you keeping an eye out for us and having our backs. This is our livelihood and we put a look of hard work into each of our beading patterns. We appreciate you respecting our copyright, and for being a valued customer!