Announcement
✔Follow @saviaguate on Instagram and Tiktok
❗ visit saviaguate.com for more ítems similar to the ones shown on this shop.
✔ALL SALES ARE FINAL- Please read item's description before making a purchase, no returns-exchanges unless defective product •
SHIPPING AND HANDLING
- For the most part orders are send daisy, but please allow 2 – 3 full business days (exclude weekends and major holidays) for your order to process prior to shipment. Unless otherwise noted in the product description. An email will be sent once your order has been shipped, including a tracking number. US Shipping normally takes an additional 2 - 5 business days.
- We are not liable for shipping delays. We do not guarantee any estimated shipping arrival date or time. Please allow up to 7 business days for your package to arrive before you contact us.
- We are not responsible for any losses or damages caused by USPS. In case of lost item please refer to USPS website www.usps.com and fill out a claim or call 1-800-275-8777.
- We cannot replace items once a tracking number is provided.
- We cannot control how quickly USPS scans and delivers your package. If you’ll like to get into contact with USPS, please give them a call 1800-275-8777
- If Tracking shows package was delivered but it is not there please ask your neighbor about your package, if they do not have it call call USPS - 1800-275-8777
- Shipping is non-refundable unless there was a mistake on our end.
- Please make sure that the ship to address is correct. We are not responsible for lost packages due to incorrect shipping address.
RETURNS AND EXCHANGES
- All Sales are FINAL - We cannot exchange or return merchandise, so please choose carefully and read product descriptions thoroughly, specially measurements. Be sure to scroll through before placing your order.
SENT DAMAGED OR WRONG ITEMS
In the unlikely case of a damaged item or if you received the wrong item. please message us within 7 days to correct the issue. We cannot help you after a week or if the item has been worn/used/washed. We are not responsible for wear and tear.
Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! Once we initially process your order (usually within 2-4 hours) we will be unable to make any changes to your order.
ASKING FOR DISCOUNTS
Prices are fixed, NOT open for bids. We practice fair-trade and pay artisans what they ask for their product, asking for discounts is very disrespectful to their art and hard work. All the pieces we sell are one of a kind, made by hand not mass produced. However, we do run a few sales a year, and you might want to consider taking advantage of them, the best way to find out about sales and promotions is by signing up for our newsletter and following us on Instagram @SAVIAGUATE.
Please don't message us asking for discounts, unless you are planning to buy wholesale.
COLOR DISCLAIMER
All our pieces are exquisitely handmade, one piece at a time, using natural made products. It is therefore quite difficult if not impossible to make identical items. There might be minor inconsistencies that vary with each item. These inconsistencies should not be considered damages. Please examine product photos carefully for disclosure of these inconsistencies. For our purposes, damages are generally considered flaws that interfere with the function of the item.
We do our best to photograph products in as best natural lighting as possible in order to try to capture accurate color. Actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the of the product
Featured items
Items
All Items
Reviews
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Rebecca Hernandez on Mar 27, 2024
5 out of 5 starsI really love it so much it came on time and the quality of it is really amazing
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Emilio on Mar 13, 2024
5 out of 5 starsi absolutely love my stole! it is so beautiful, the colors are vibrant and it’s spectacular quality. 10/10 would recommend. absolutely will be buying from this shop again.
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Dais on Apr 26, 2024
5 out of 5 starsThis brought me back to being at home. The hand written note made me feel proud of my country. The quality of the product and shipping time was great.
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Silvana on Apr 22, 2024
5 out of 5 starsGreat quality. So so beautiful in person. I can't wait to wear it on my big day. My mom is ill and can not be at my graduation, so this is my way of honoring her and having a piece of her there with me.
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marim277 on Apr 4, 2024
5 out of 5 starsWished the floral part of the belt was longer but still love it. Thanks!
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marim277 on Apr 4, 2024
5 out of 5 starsLove the colors in this belt. It is going to b perfect for my window!
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marim277 on Mar 23, 2024
5 out of 5 starsLoved the designs on these shirts. They are perfect for me. Thank you!
About SaviaGuate
About SaviaGuate
Shop members
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Leslie Cruz
Owner, Photographer, Shipper
Guatemalan.
Production partners
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SaviaGuate
San Diego, CA
I made it