This privacy policy describes how & when we collect, use & share information when you purchase an item from us, contact us, or use our services through Etsy.com or related sites or services.
PERSONAL INFORMATION
Information Collected: To fulfil your order you must provide information, authorized by you the buyer, to Etsy such as your name, email address, postal address, and the details of the product ordered. In some cases, you may be asked for additional information such as information for a custom order or a telephone number for express shipping in order to process and proceed with your order.
LEGAL BASES RELIED ON TO COLLECT, USE & SHARE PERSONAL INFORMATION
We rely on a number of legal bases to collect, use & share your information including:
a) Fulfilling your orders, settling disputes or providing customer support
b) When you have provided affirmative consent, which may be revoked at any time, for us to send any marketing product/offers like coupons or sales promotions.
c) If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases, if required by tax law.
d) As necessary for the legitimate interests, if those legitimate interests are not overridden by your rights or interests such as:
i. Providing and improving our services, using information to provide the services requested.
ii. Complying with the Etsy Seller Policy & Terms of Use. We use your information as necessary to comply with obligations under Etsy Seller Policy & Terms of Use.
THIRD PARTIES WITH WHOM INFORMATION IS SHARED
Information about our customers is important to our business. We share person information with third parties for very limited reasons and in limited circumstances, and they are as follows:
1. Etsy: We share information with Etsy as necessary to provide our services and comply with our obligations both under Etsy Seller Policy & Etsy Terms of Use.
2. Service Provider: We engage with trusted third parties to perform functions and services to our shop such as delivery companies, but only to the extent necessary to perform these services.
3. Compliance with Laws: We may collect, use, retain & share your information if we have reasonable belief that it is necessary to:
a. Respond to legal processed or government request
b. To enforce our agreements, terms or policies
c. To prevent, investigate & address fraud & other illegal activity, security or technical issues.
d. Protect the rights, property and safety of our customer
LENGTH OF TIME PERSONAL INFORMATION IS STORED:
We store person information for as long as necessary to provide you with our services and as described in the privacy policy, however I may also be required to retain said information to comply with our legal and regular obligations, to resolve disputes and enforce our agreements. Data will generally be retained for a time period of 7 years.
BUYERS RIGHTS:
1. You have the right to access and receive a copy of the person information we are holding about you by contacting us, using the contact information below:
LIANNE GAIL DESIGNS
1088 MARCHAND RD, HOWDEN MANITOBA, R5A 1J6
EMAIL: DESIGNS@LIANNEGAIL.COM
2. You may also have the ring to change, restrict our use of or delete personal information. Generally, information will be deleted upon request other than if needed for legal reasons or data storage.
3. You may object to:
i. My processing of some information based on our legitimate interests
ii. Receiving marketing messaging from us after providing affirmative consent to receive them.
4. If you are in the EU and wish to raise concern about use of your information (without prejudice to any other rights, you may have the right to do so with the Local Data Protection Authority.
CONTACT:
For the purpose of the EU Data Protection Law, we, LIANNE GAIL DESIGNS are the data controller of your personal information. Should you have any question or concerns, you may contact us at: designs@liannegail.com or by mail:
LIANNE GAIL DESIGNS
1088 MARCHAND RD, HOWDEN MANITOBA, R5A 1J6