At Etsy, we are deeply committed to keeping our community safe. As part of this, we have built Etsy Payments, our Purchase Protection Program, and our Case System to protect community members if something goes wrong with an order. These protections aren’t available for transactions that take place off of Etsy, even if the buyer and seller first found each other on Etsy.
Because navigating off the Etsy platform may increase the risk of fraud or scam exposure, taking communications and transactions off-platform is not allowed. This includes, for example:
- Making offers to buy or sell outside Etsy
- Encouraging buyers to purchase an item in your Etsy shop through another venue
- Using a QR code to direct users off of the Etsy platform
A transaction initiated on Etsy may not be completed off of Etsy. The price stated in each listing description must be an accurate representation of the sale. Sellers may not alter the item's price after a sale for the purpose of avoiding Etsy transaction fees, misrepresent the item’s location, or use another user's account without permission.
Last updated on May 6, 2024