I ship daily as often as possible and have a freakishly good relationship with our family's beloved mailman, David (thank you, David!!). Sometimes, an item is still in the process of being carefully made in which case it will be shipped out 1-2 days after being ordered. Once I ship on my end, your package is in the hands of David (on behalf of USPS) and all the hardworking mail carriers across the country, so be patient (whilst still excited, of course).

Each item is wrapped in bubble wrap, shipping paper, a sturdy box, a hug, and a prayer, but sometimes there are just too many bumps along the road. After shipping hundreds of items, I've only had a few show up damaged, so YAY! But, if something shows up less than perfect, then boo. Reach out, send me a picture, and I will do my best to replace your item ASAP.

Yes! It's not too good to be true. Even the purposefully distressed and weathered looking items are food safe according to the stain and sealer I use, unless otherwise stated in the listing.

Wood butter, my friends, wood butter. Listed in the shop solo as well as an add on, the wood butter is made of all natural ingredients such as organic white beeswax, organic coconut oil, and high quality essential oils. All you need to do is gently rub some on the board every 10-15 uses using the included soft cloth, and your tray will out live you. Plus it smells good and makes your hands feel amazing!

If you'd like one of my children to carve your name in a tray, then yes. If you'd like it to be legible, then no. At this time, I'm not set up to offer custom yet, though I know an awesome Etsy seller who is, so please ask for that recommendation.