A: Please make sure that you have unzipped or extracted the files from the .
ZIP folder the files come in before trying to use them in your program or software.

The files will not open in any program until they have been extracted from the compressed, ZIP file.
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A: You will need an extraction program to unzip or open your files.

There are many different programs available, we recommend WinZip (for PC users) or StuffIt Expander (for Mac users).

If you are on an iPhone or iPad you will need a free third-party app to open .zip documents such as Winzip or zip.
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A: Your product probably didn’t download properly.

Delete the .zip file from your computer (emptying your recycle bin as well), clear your temporary internet files, and try again. If you still have problems convo me.
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A: Each clipart and stamp folder comes with two versions of each clipart image, a JPG and a PNG format.

If you have placed your image in your program and it has a white background, then you are using the JPG file.

The PNG file has a transparent background behind the image.
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A: If the clipart color is white then it will look blank in the preview image, once it is opened you will see the white clipart on a transparent background.

If you have any more questions please send me e-mail.
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A: Please make sure to check software compatibility.
All file types are mentioned in the item descriptions.
Most digital papers and clip arts are JPEG or PNG files that are delivered by Etsy in a ZIP file. Make sure you know if you have programs supporting these file types before your purchase. All of these files can be opened with software freely available on the internet. Of course you also need the knowledge on how to do so, but if you think I can help you understand the missing piece I am more than willing to answer any questions if you send me a message.

There are also items with additional file types like vector files and Adobe Photoshop utilities. Professional (mostly paid) programs and knowledge are usually required to use these.

A: All items are high resolution and in theory could be printed.
In practice however it's really required to have some knowledge on printing digital files.

If you are printing at home, colors can vary greatly depending on printer settings.

Make sure your printer has up-to-date software, is calibrated, and you have done some color testing to make sure your end result is as good as can be. For professional looking prints you really do need a professional printer, or take your files to a professional printing company.
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A: After the payment, you'll be immediately redirected to your Etsy download page.

At any time, you can also access your files and your digital download history by going to You> Purchases & Reviews.

The files won't be emailed to you, you have to download them on Etsy via your profile.

VectorMarketNet only offers digital products, so no physical / printed products will be mailed to your home address.
All my files are instantly available to download. No more waiting to get your purchase!

B:

Make sure that you are using your computer or your smartphone browser.
You cannot download a file via the app.
Then go to You > Purchases
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A: If you don't have a PayPal account you can also pay to my PayPal with your credit card:

1. Choose PayPal as your payment method at checkout.

2. Click "Checkout with PayPal", you will be redirected to the PayPal site.

3. Find "Don't have a PayPal account" and make sure the option has been selected.

4. Enter your Credit Card data and then click "Pay Now".

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If you need help, have any question, or if you want to place a custom order, please convo me.
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