Felt balls measure approx. 1”

Length is of the STRING itself, NOT the total length of the 1" balls if pushed together! Each ball measures 1", and there will be approx. 2" of string BETWEEN each shape when they are all spaced out on the string. When pushed together, shapes will take up approx. 1/3 of the total string length**

**TWINE THICKNESS: The twine we use is a thinner material. When working with wool felt garlands, it is not possible for any thicker twine to be used than what your garland will be made with. The twine we use is a 4 ply cotton twine. It is extremely sturdy and will not break or rip. PLEASE NOTE the garland string will be on the thinner size and will NOT be a super thick string.

Garland comes as one single strand.

Custom made items are not eligible for returns as the item would have been made to your specifications. Wholesale purchases are not eligible for refunds.

Items must be shipped back within 7 days of receipt. Products that return damaged will not be eligible for a refund.

For orders that qualified for free shipping, a 20% restocking fee will be charged to cover initial shipping costs and handling.

Please make sure the address you provide via Etsy and Paypal are correct. Refunds will not be provided for items that are not delivered due to incorrect addresses on the part of the buyer.

Original shipping charges, and any rush order fees will not be refunded.

***Mobiles must be returned in their original BOX or another sturdy BOX (NO ENVELOPES or padded mailers! If returned in an envelope the mobile will most likely be squished or broken and will not eligible for a refund).

All garlands and strands of mobiles must be individually secured, similar to how the garland or mobile arrived, or else tangling WILL occur during the return shipping, and will then not be eligible for a refund.***

Items sent back after 7 days of receipt will not be eligible for a refund.

Because of the length of the mobile strands, for safety reasons we do not recommend hanging from a crib arm. Make sure mobiles are out of baby’s reach.