Turn times are advertised on the listings. Business days are Mon-Fri..

Most of the time, I can do this! We will need to discuss the expectations ahead of time and there will be a custom listing made for your item(s). I do send proofs before finalizing any custom designs. Note that Party Print Express retains the ownership and copyright for all designs, and they can be resold at my discretion. If you'd like an exclusive design, please let me know when we're discussing the quote so I can quote it for an exclusive-only design

If I have not started (no proof, no production) I can cancel for you, however make sure to contact quickly as I work fast! Due to the time it takes to create your design, a cancellation after I have designed your item and proofed it, will incur design fees, a minimum of $18.99. If I have started production, the order can no longer be cancelled.

Each listing has the stock used for that item. Most invitations are on 130lb silk cover.

All of my papers have a minimum 35% recycled content, and are 100% recyclable. I print CMYK (4-color process). My inks are all linseed oil based (plant) and any coatings are water-based (Aqueous).

NOTE ABOUT COLOR: Due to the wide variety of monitor calibrations and settings, the color you see on your screen may be different from the actual color printed. Monitors view in RGB display, and prints are made in CMYK format.

All of my packages are insured; if your item arrives damaged, DO NOT DISCARD! Send me photos of the packaging and damaged items, and retain all pieces for USPS inspection for the claim. I will work on replacement/reimbursement right away.