During the virus pandemic we decided to offer only tracked postage option at check out as a safety measure.
Now that things seem to be settling down again and fairly normal postage services have resumed we are offering non tracked services again to keep your costs down.
We hope you realise that this means you cannot track your package and some delays can occur, please purchase a tracked upgrade at check out for peace of mind.

I'm passionate against single use plastic so any plastic envelope you will find in my packages are recycled from previous orders I received myself. Unfortunately I'm still finding a way to ship international packages safely so for now they are currently posted in padded envelopes (produced by a carbon neutral company) which are made of 50 per cent recycled material and are also recyclable. My posting labels are small and easy to remove so I hope you can keep these envelopes for you own use, alternatively the padded lining can be removed and used as wrapping. All the tissue I use is ammonia free and so compostable.
Linhasita rolls unfortunately come pre wrapped in plastic but this is to prevent the cord from getting dirty!

First of all please keep in mind that due to monitor calibration colours can vary slightly.
Also, we noticed during the years that some colours appear different even if the code is the same. This is because the amount of wax used in every batch can vary, making the cord appear darker as if it's wet.
We've also realised that people call colours with different names, if you try and google "burnt orange" a wide range of colours will come up. Please keep a note of the codes and maybe create your own sample diary for future purchases

LINHASITA WAXED CORD: We order directly from the Linhasita factory in Brasil so unfortunately we still don't have access to the whole colour range due to storage facility reasons. This is a polyester twine made of multiple strands and then waxed with a petroleum based product. Linhasita guarantees it's hypoallergenic.

BRASS: Brass is an alloy of copper and zinc and will naturally tarnish when exposed to oxygen or moisture.
To polish your brass findings at home our favourite household remedies are whitening toothpaste (white paste one works best) or ketchup. Smudge your pieces for 30/60 seconds and then clean with the aid of an old toothbrush.