This is a made to order shop. Processing times range from 5-7 business days as everything is fresh and made by hand. This time frame depends on the items in the order and how many orders are waiting to be processed once you place your order.

During high volume holiday times, (especially Thanksgiving through Christmas) shipping may take slightly longer.

Thank you for your understanding.

Terrestrial items include anything foraged from outside, including leaves, flowers, moss, bark, etc. The items I select are from non treated and pesticide free sources. I cannot guarantee that these items will be completely free from other natural things such as seed pods or dried insects, although I do my best to check! Thank you for understanding!

Due to the nature of these products, I do not accept cancellations or provide refunds after an order is placed.

IMPORTANT: Many countries assess duties and taxes on imported packages. These charges are the responsibility of the Buyer and vary widely, based on the price and type of item, package weight and dimensions, origin country and the taxes, duties, and fees of the destination country. If you are uncertain of the amount that you could be assessed, please contact your local customs office or postal service for more information.

You can also visit the following website for an estimate of costs:
http://www.dutycalculator.com/new-import-duty-and-tax-calculation
Generally, you will use "pet supplies" as the product description, and then enter the correct subcategories as the pull-down menus appear.