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Thank you for visiting my Etsy shop!
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Reviews
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Georgia on Mar 5, 2024
5 out of 5 starsBeautiful badge, it comes as described on the website. Great delivery and communication with seller.
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Nik on Sep 29, 2023
5 out of 5 starsGreat quality. As expected. Had issue with shipping carrier not handling well, so a part broke off.
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ClearEyedLiar on Apr 13, 2023
5 out of 5 starsGreat quality, safe shipping, just as described. Thank you!
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Kelly on Feb 23, 2023
5 out of 5 starsFab Quality, Bought as a gift for Fractured Hip Ward Staff. They loved it
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cmorse575 on Nov 14, 2023
3 out of 5 starsThe pin itself was very well executed. The outlines were sharp and coloring and finish were excellent. HOWEVER The packaging was pathetic. The pin was just shoved in the mailing pouch with no protection. It came totally flattened out; the keeper was mashed flat and the pin bent to the surface. I was lucky to be able to remove the keeper, then gently bend the pin back to the correct position. On the plus side, for an over seas package, it arrived fairly quickly. Erin contacted me to offer a partial refund. I declined the it since the pin is usable the way it is. I appreciate her offer.
Erin responded on Nov 17, 2023
Thank you again for your feedback! I am sorry that I could not resolve your concern but am happy you are pleased with your pin. Please know I am committed to my customers receiving their items in a safe manner and I am happy to offer full refunds (not partial) or replacements for the rare case that items are damaged in transit.
About ErinGreenough
Pins and Art by Erin Greenough
Shop members
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Erin Greenough
Owner, Artist
all design, photography, shipping, and customer service is handled by yours truly!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Packaging
I safely package all items by hand, using bubble mailers (for pins) and rigid cardboard mailers (for prints), and ship worldwide via Canada Post regular mail.
Shipping Times
All orders are shipped within 3-5 business days of purchase.
Once dispatched, orders will arrive in 3–10 business days for within Canada and 1–2 weeks for U.S.A. and international orders. Orders outside of Canada may require extra time due to customs delays and are not guaranteed timeframes.
Please note that, due to COVID-19, there may be additional shipping delays outside of my control.
Tracking
Orders do not include tracking.
To purchase faster shipment times or tracking please contact me before purchasing.
Lost or Damaged Items
Please contact me if your item does not arrive after 30 days of purchase or has arrived damaged and I will be glad to resolve the issue. Order issues are all dealt with on a case by case basis. Limited stock items may not be able to be replaced due to availability, in which case a refund will be issued.
Sorry, but I do not provide tracking numbers. If you would like a tracking number with your order please contact me before purchasing.
Wholesale
Most items are available for wholesale to retailers. Please get in touch if you are interested!
Custom Requests
I am currently not open for commissions.
Tattoos
Please DO NOT tattoo any of my work without prior written consent from me. All drawings and designs are protected under intellectual property copyright law.
My drawings can be used for reference for a tattoo for a small fee (except for work that was created for a private commission). This fee is a small contribution to support me and my future art. Please be considerate of me and my work and respect that I make part of my living from my drawings.
For more information and to get consent for a tattoo please refer to this link: https://www.eringreenough.com/product/tattoo
Find More of My Work
More of my work can be found at www.eringreenough.com
If there was something that you saw elsewhere (instagram, pinterest, etc) that you cannot find here or on my online shop, please contact me and I will see what I can do to get the requested item to you.
Seller details
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