ChloesGoodieShop

Chloe's Illustrations. Original designs only ♡

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    🐣 NEW ITEMS! Cartoon Easter Collection is finally here 🌷
Shop printable wall art and digital clipart with a 30% off discount code DIGITALGOODIES!

Announcement

Last updated on Feb 7, 2024

🐣 NEW ITEMS! Cartoon Easter Collection is finally here 🌷
Shop printable wall art and digital clipart with a 30% off discount code DIGITALGOODIES!

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Chloe

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Chloe

Reviews

Average item review
5 out of 5 stars
(175)
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About ChloesGoodieShop

Sales 651
On Etsy since 2018

Hello there!

Shop members

  • Chloe

    Owner

Production partners

  • Print Shop

    AZ, United States

    Phone cases.

  • Print shop

    NC, United States

    Printful prints and ships items to our customers.

  • Print Shop

    Riga, Latvia

    Our European facility.

  • Print shop

    Australia

    Our Australian facility.

  • Print shop

    Japan

    Our Japanese facility.

  • Print shop

    Mexico City, Mexico

    Our Mexican facility

  • Printful UK

    United Kingdom

    Production partner in UK

  • Print shop

    Brooklyn, NY

    Phone Accessories

  • Printify, SPOKE

    GA, United States

    High-quality though phone cases.

  • Printul, Canada

    Canada

    Production partner in Canada

Shop policies

Last updated on Dec 15, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy policy

More information

Last updated on May 18, 2022

Frequently asked questions

Color Disclaimer

Due to the many variations in monitors and browsers, color samples may appear different on different monitors. Computer monitors are not all calibrated equally and color reproduction on the Internet is not precise. Since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the color of the actual Item you will receive. We do our very best to make sure our pictures are as close to the exact product as possible, but cannot guarantee that what you see is an exact match.

My package is marked as delivered but I haven’t received it yet.

If the shipment’s tracking states that your order was delivered, but you haven’t received it yet, please note that we don’t cover refunds due to carrier errors. It's highly recommended you file a claim with the carrier company (for example, USPS). Sometimes packages can be left in an unexpected location at your address or your neighbor's address so it’s worth checking up on! Sometimes packages arrive later even though they have been marked as delivered.
File a claim with USPS — https://www.usps.com/help/claims.htm

IMPORTANT!
The seller is not responsible for shipping to the invalid addresses! Please, verify your address before placing the order. It is buyer's responsibility to make sure the address is correct. Thank you!

Processing time

We take about 5-14 business days to create apparel products (t-shirts etc.) and 2-7 business days for non-apparel (posters etc.) products.
97.66% of our orders are shipped within 10 business days. More than a half of our orders are shipped within 5 business days or less.
Sometimes, due to a busy holiday season it may take up to 8 days to create a product you purchased.

What if my ordered item is damaged?

If you received a damaged item, please provide me with a picture (pictures) of the item you ordered, where it clearly shows the item being damaged (faded print, ripped, teared etc). I gladly accept returns, issue full refunds, if the item(s) are damaged.

I want to return the item i ordered.

If the item you received was damaged, you have to contact me within few days after the delivery and I'll issue a refund or replacement (if the pictures of the damaged items are provided).
I do not accept exchanges or returns due to a print-on-demand and sewn-on-demand nature of my product and a global pandemic. You can cancel your order within 1 hour after the purchase.

How does Covid-19 affect our orders?

Be prepared for delays. Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers. We are continuing to fulfill orders, although fulfillment time will take longer than our previous maximum of 7 days. Stay home and be safe.

Will I be charged customs (taxed) in my order?

Additional customs and tax fees can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Why does my t-shirt (and other clothing) have a funky smell?

When you open a package, you might find your shirt has a vinegary smell. Strange odor is caused by the pre-treatment and printing process. It's an eco-friendly and chemical free fixation agent. Just wash your shirt in cold water and let it air dry. Don't worry! It will come off after the first wash :)

Why has my order been shipped from Europe/Mexico?

Due to Covid-19 situation it is possible your order could be shipped from an international facility my production partner uses. I assure you, it happens only in rare occasions and it is a temporary solution.

Will I receive my order all at once?

Not necessarily. Some items take longer to produce than others (for example, pillows and phone cases). This does not affect shipping prices, nor shipping time.