Privacy policy

. The information I collect
In order for me to ship your order to you, you must provide me with certain information that you have already authorized Etsy to provide me. This information includes your name, email address, postal address, payment details and the details of the product you have ordered. You can also provide me with other personal information (for a custom jewelry order, for example), if you contact me directly.

. Why do I need your information and how do I use it?
I rely on certain legal bases to collect, use and share your information, including:
- as necessary to provide my services, such as when I use your information to submit your order, to resolve a dispute or to provide customer support.
- where you have provided your consent, which you can revoke at any time, such as signing up for my mailing list
- if necessary to comply with a legal obligation or court order or in connection with a legal action, such as withholding information about your purchases if required by tax law
- as necessary for the purposes of my legitimate interests, if not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you have requested in my legitimate interest to improve my services; and 2) comply with Etsy's Seller Policy and Terms of Use I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Use.

. Sharing of information and information displayed
Information about my customers is important to my business. I only share your personal information for very specific reasons and circumstances, such as:
- Etsy. I share information with Etsy as necessary to provide my services and comply with our obligations under the Etsy Seller Policy and Terms of Use.
- Service providers. We work with certain trusted third parties to perform functions and provide services for my store, such as shipping companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Changes in the business. If I sell or merge my business, I may disclose your information as part of that transaction only to the extent permitted by law.
- Compliance with the law. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my contracts, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my clients and others;

. Data retention
I keep your personal information only for the time strictly necessary to provide you with my services and as described in the privacy policy. However, I may also need to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my contracts. In general, I keep your data for the following period: 4 years.

. Transfers of personal information outside the EU
I may store and process your information through third party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction that has different data protection and government surveillance laws than your jurisdiction. If I am going to transfer information about you outside of the EU, I am relying on the Privacy Shield framework as the legal basis for the process, as Google Cloud is certified as such.

. Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. Although some of these rights are of general application, others apply only in specific cases. I describe those rights below:

- Access. You have the right to access and receive a copy of the personal information I hold about you. To do this, contact me as indicated below.
- Change, restrict, delete. You may also have rights to change and delete your personal information, as well as to restrict my use of it. Except in the case of exceptional circumstances (such as my obligation to store data for legal reasons), I will generally delete your personal information if you request it.
- Objections. You can object to (i) me processing some of your information based on my legitimate interests and (ii) sending you marketing messages after you provide your express consent to receive them. In these cases, I will delete your personal information unless I have compelling and legitimate reasons to continue using that information or if it is necessary for legal reasons.
- Complaints. If you reside in the EU and wish to raise concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.