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B. Wallace on Mar 27, 2024
5 out of 5 starsPerfect candle for someone who is recovering from surgery. Received within a few days after ordering and was packaged EXTREMELY well so it wouldn't break. Will keep this shop in mind for future orders.
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Jade on Jan 22, 2024
5 out of 5 starsBought as a silly Christmas present after we got 2 Bulldog puppies. A huge hit!
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Diana on Mar 21, 2024
5 out of 5 starsThis candle made a great gift and a few laughs. Good quality and price
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Em and Mochi the Hammy on Mar 13, 2024
5 out of 5 starsI LOVE the smell of the candles! I ordered most of the equestrian line and I am so happy! I now can have a home that smells like horses!
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About LumiereCandleCompany
Hand poured soy candles & wax melts - Lumiere Candle Comany
Shop members
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Lumiere Candle Company
Owner
Outside of my candle making I am a huge animal lover. I am the mom to five dogs, fish, a gecko, a tortoise, two turtles and numerous horses. I also own another etsy shop that sells vinyl decals and t-shirts. www.OnceUponAYeti.com
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More information
Frequently asked questions
💖 Care instructions
⚠️ The first time you light your candle is most important to the life of your candle. For the first burning, keep your candle lit until the melt pool reaches the edge of the container and is approximately 1/4" deep. Each burn after, allow your melt pool to reach the edge of the container before extinguishing. This will prevent tunneling and increase your candle's scent throw.
⚠️ Always keep your wick trimmed to 1/4”
⚠️ Always place your candle on a heat resistant surface when burning.
⚠️ Do not move your candle while it is burning or if the wax is liquid.
⚠️ Never leave a burning candle unattended.
⚠️ Do not allow pets or children access to lit candles.
⚠️ Discontinue burning when there's 1/4" wax remaining
📫 When will my order ship?
Our current processing time is 1 - 5 business days (Business days do NOT include holidays or weekends). This is the time needed to hand pour each candle fresh upon order, create and label, and carefully package your candle for shipment. The processing time does NOT include shipping time.
⚡ Need By Dates
If you have a date that your order is needed by please contact us PRIOR to ordering so we can be sure that we can accommodate your request.
Need by dates left in the "notes to seller" or "personalization" box at checkout requesting a date shorter than our listed processing time will be ignored.
🚨 Postal Delays
All delivery dates are estimates not guarantees. Postal delays are completely out of our control. We cannot refund any order that arrives late due to postal delays.
📮 Return Policy
If you'd like to return an UNUSED product please contact me within 7 days of delivery. The product must be returned within 14 days of delivery in new condition. Products with custom labels are NOT eligible for return. Used items cannot be returned.
Buyer is responsible for all return shipping fees.
😭 Damaged Items
If your order arrives damaged please send us photos of the damage within 72 hours of delivery and we will issue a replacement.
⛔ Incorrect Mailing Address / Return to Sender
If an order is returned to us due to an incorrect mailing address (or for any other reason) the buyer is responsible for all additional shipping fees to resend the package to the correct address.
👮 Lost or Stolen Packages
Lumiere Candle Company is not responsible for any package marked delivered by USPS. It is the buyers responsibility to ensure that there is a safe place for delivery. If you think your package may have been stolen please contact USPS and the local authorities.