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Frequently asked questions
Where can i see my purchase?
Once your payment is complete, your purchased digital goods will be available through your Etsy account under your purchases. You will also receive a download link via email (to the email account you registered with Etsy).
For those checking out as a guest/without an account, you will receive a download link via the email you used during checkout after payment is complete.
PLEASE NOTE that the mobile Etsy app doesn't allow downloads. However, you can access your files on your mobile device by opening your device's browser and then heading to Etsy > You > Purchases and Reviews.
Are all of your digital resources available for commercial use?
YES, you have the Basic Commercial License for up to 300 uses/prints of end product is INCLUDED in all Rosario Ruiz Design, For digital packs (YOU NEED TO PROVIDING CREDIT) - not in a file form, but the receipt of purchase any of my packs confirms the rights for use. (If you don't want to give attribution you need to buy the extended license). You may not use the designs "as-is", with no design or artistic involvement; the designs may only be used as part of a larger design (by adding text, textures, overlays... or other images) You can use my products to create digital products as long as my art does not exceed 50% of your final design for up to 300 uses or sales.
I have a problem or doubt with my purchase?
If you have any problem send me a message to solve it BEFORE posting a review, we will surely find a solution
Do you make custom orders?
No for the moment, but you can make suggestions that I will take into account to do my next projects
I have used your images to make my own files and products. Why can't I give them away or sell them?
If you want to sell or give away your work containing my images, it must be a complete, finished design or product and NOT a design resource. My art can’t be most of 50% of you finished design. Combining images or textures to make "new" clipart or textures that you sell or post for free is not allowed.
Can I use your images in digital scrapbooking kits or scrapkits for taggers that I sell or give away?
No. The images must be used in a flattened, finished design or product that is not meant to be used in a creative way by your customer. Digital scrapbooking kits and scrapkits are design resources.
How do I print your clipart/digital paper/etc.?
All my files are in RGB, if you need to print them, the printing mode is in CMYK and you should make an impression sample, to check that the printed colors correspond to my digital files, that will depend on your printer and the program in which you is using my files.
Colors may vary depending on your monitor/printer settings.
Please note that the quality of paper prints can vary based on the type of printer you have, printer settings, and the paper that you have chosen for printing.