WallflourCookies is taking a short break
Reviews
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Rie on Jan 6, 2021
4 out of 5 starsThis is one of two orders from the vendor. Good product, but it shipped about the same time as my second order which was made a few days later. I was more concerned that the seller did not reach out to me first regarding an ingredient shortage, only when I asked two and a half weeks later was I notified that my order would be delayed. Seller offered a refund but at that point Christmas was approaching.
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Rie on Jan 6, 2021
5 out of 5 starsThis was my second order from the vendor, though I had an issue with my first order. Product came on expected date, very cute, tasted good.
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Amanda on Dec 28, 2020
5 out of 5 starsVery cute, arrived timely, and tasted amazing! Not too sweet but not too plain either, just the right amount. Would definitely order from Wallflour Cookies again.
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Shannon on Dec 28, 2020
1 out of 5 starsThere was poor communication with the seller, the cookies did not arrive until December 23rd and they were needed for the 12th. Although the seller did do 2 day shipping and can’t control the post office, there was very poor communication and no help In resolving the fact that by the time I got the cookies they were a month old. They looked nice, but were no longer needed and I was not going to try a month old cookie. I still have not even been responded to about a refund besides that I could go take it up with the post office.
Sydney responded on Jan 28, 2021
My apologies again on the late arrival of your cookies. We do the best we can to reply as quickly as possible to all of our messages during the busy holiday season. Although we do everything we can, we cannot control the delayed service of the USPS caused by covid-19. Your cookies were refunded fully and your cookies were perfectly edible upon arrival :) (14 days old and sealed for freshness! Our cookies are guaranteed freshness up to 30 days) We recommend all of our clients communicate with their local post office for any problems first before taking action. We apologize again for any inconvenience this has caused, we hope you and your family had a happy and healthy holiday season! -Wallflour Team
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Jennifer on Dec 23, 2020
5 out of 5 starsWe LOVE these cookies! We ordered dragon cookies, a decorating kit and we had so much fun decorating last night. They were beautifully packaged. Would have been a great gift to give someone. There was more than enough icing and the cookies tasted delicious. We will order more soon. Thank you!
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Anisha on Dec 21, 2020
5 out of 5 starsOrdered ice cream cone cookie decorating sets to be shipped to several friends for a Zoom engagement party. Neatly packaged, cookies arrived intact and fresh even after a shipping delay (not the seller’s fault at all). Yum!!
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Katye on Dec 17, 2020
5 out of 5 starsFabulous cookies, in taste and in appearance. Came individually wrapped, perfect for a COVID-friendly delivery to students learning virtually. Highly recommend!
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amandarubio13 on Dec 17, 2020
5 out of 5 starsI ordered this for my daughter's class. It was the safest, Covid-19 friendly way to enjoy a decorating party. The cookies were a hit and the shop owner was amazing. So accommodating even with a last minute change of cookies needed! Will order again!