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About WatercolourJourney
Shop policies
If you have any questions that aren't answered here theplease feel free to send a message any time, I aim to respond within 24 hours.
Accepted payment methods
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Shipping
I will post domestic (UK) orders 1st class via Royal Mail, delivery of your item can be expected within 5 days after shipment. International orders are sent using standard Airmail. Typically you should expect to receive your item within one week of purchase. (Please be aware that during holidays your item will take longer within the postal system.)
However, if you prefer another method or faster shipping please let me know before making a purchase and the extra charge will be billed through PayPal.
Customer satisfaction if of greatest importance to me, so packaging and shipping is carried out with quality and safety in mind. All of my artwork is securely packaged in a poster tube to ensure safe delivery and to maintain quality and best condition throughout the journey while in transit until delivery.
Additional policies and FAQs
Commissions are available. I will need a good quality photo to work from and would be happy to discuss preferences and size of painting, please convo/email me with your ideas and requirements. To place a custom order, convo me or email: ian[!at] watercolourjourney.com
Please note that all of my artwork is copyrighted by the artist and may not be reproduced in any way without written permission.