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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Do you accept orders placed outside of the US?
I ship worldwide!
INTERNATIONAL ORDERS:
For stickers and prints, I ship through AusPost letter mail (Untracked) and it will take around 5-9 weeks to arrive.
As for any other non-paper products (such as charms, buttons and washi tape) I send through Sendle (With Tracking) and it takes around approx. 5-6 weeks arrive and may vary depending on which country you are from.
How much does the shipping cost?
FOR STICKERS & PRINTS:
DOMESTIC (AUSTRALIA): $3.50 AUD Flat Rate without tracking
United States: $5 AUD Flat Rate without tracking
United Kingdom: $5 AUD Flat Rate without tracking
FOR CHARMS, BUTTONS AND 15MM WASHI TAPES:
DOMESTIC (AUSTRALIA): $3.50 AUD Flat Rate without tracking
United States: $17 AUD Flat Rate with tracking
United Kingdom: $17 AUD Flat Rate with tracking
Other Countries: $24 AUD Flat Rate with tracking
FOR STAMP WASHI TAPES:
DOMESTIC (AUSTRALIA): $7.50 AUD Flat Rate with tracking
REST OF THE WORLD: Same as Charms, buttons & 15mm washi tapes
This means no matter how many items you purchase, you will only be paying for shipping once per order!
How long will it take to receive my order?
DOMESTIC (within Australia): Orders will take 4-6 weeks to process. It usually takes 1-3 weeks for packages to arrive and may vary due to the efficiency of your local postal service.
INTERNATIONAL: Orders will take 4-6 weeks to process and may slightly vary depending on production time. As Australia is far from Europe and closer to Asian countries, times will vary between 5 to 9+ weeks FROM SHIPPING DATE.
Please allow adequate time for your package to arrive. Please be advised as there are many postal delays due to the Covid-19 pandemic, please leave as much room for shipping times as possible. For preorder products, please see product description for accurate postage details.
What is this store's return and exchange policy?
If the products come in broken or missing, full return will definitely be made!
If there are colour variations please be aware that there may be a slight difference between photos and the products on hand.
If your package does not arrive due to personal reasons such as invalid address or delivery problems specific to your address/country, a refund/resend cannot be issued.
Will my order be affected by the Covid-19 pandemic?
Your order might encounter delays as postal services are experiencing a fluctuation of orders but please allow them sufficient time to deliver to you as they are doing their best to make sure each package is delivered safely.
Thank you for your understanding.