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Reviews
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Laura on Jul 13, 2020
5 out of 5 starsQuick shipping and exactly what I was looking for! Love the other items in this shop too :)
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Reviewed by Inactive on Mar 14, 2020
1 out of 5 starsItem description lists this vintage item as great condition. The box arrived in pristine condition. However, The tray I purchased was completely unusable. It was separated and you could tell that it had been that way for quite some time. Per the seller, she did not send it that way and disclaims any responsibility. She suggested I take it to Home Depot or Lowe’s to get it fixed.
Helen responded on Mar 14, 2020
Hi Angela, Once again I apologize that the product didn’t meet your expectations. I’m confused as to why you state it was “completely unusable”. The base was attached to the platter & rotatable when it was shipped. The pictures you sent me was of the base & platter completely separated. Consequently, there is a risk you take when you tinker with a vintage/used piece. For that reason, I couldn’t make an exception for a return. My policy for used goods are final sale, but I still wanted to address your concern. I also encourage as much questions as needed from the buyer to give them assurance before ordering. My suggestions was to help make things right as much as I could. I hope you will still give the beautiful piece a chance. Best, Helen
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Alyssa on Jul 8, 2019
5 out of 5 starsBeautiful piece, true to listing description! Came in eco-friendly packaging. Love this shop!
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Tandwerk on Nov 12, 2018
5 out of 5 starsSuper fast delivery, nicely and personally packed. I am so happy with the candleholders! Excellent!
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Meghan on Oct 12, 2018
5 out of 5 starsGorgeous blouse. Beautifully presented, thank you! Such thoughtful detail and personal touch to the packaging. Love this seller and the mission behind the brand.
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
S H I P P I N G
Orders are shipped within 1-3 days from date of purchase. Made-to-order shipments vary; see product details for info. USPS tracking available, however this may not be applicable with certain foreign countries. Domestic orders will arrive in 1-3 business days. International delivery can range from 6-10 business days and in some cases, 5 weeks. Custom fees & import taxes must be met on buyer's behalf.
Anuu is not responsible for packages held, lost or damaged in transit. Any shipping issues must be handled with carrier.
All packaging materials are made of 100% post consumer waste and therefore recyclable. Inks are also earth friendly as they are either soy or water based.
R E T U R N S
Found products are final sale. Due to the nature of pre-loved items, minor flaws will exist. If there are any obvious marks, it will be mentioned in the product details. I will do my best to point them out! Please read descriptions carefully and know that each piece are like treasures to me. I choose them as if they were my very own. Flaws and all!
Made pieces are returnable. All items must be returned in its original packaging with tags still attached. Please contact me within 14 days of delivery to request a return for any items you are unhappy with. Returns must be sent back within 7 days after request. Buyers are responsible for shipping costs. Refunds will be processed as soon as items are received.