Full payment is due upfront unless it’s otherwise stated.

Shipping of digital files is always FREE.
As soon as Etsy processes the payment:

// Custom Logo Designs will be sent in max 72 hours after receiving the filled questionnarie (the questionnaire comes as soon as the order is placed). The various changes and / or new designs that will follow will have a maximum delivery time of 48 hours. The design of a Custom Logo Design can take about 2 to 3 weeks.

// For Custom Website service the first release of the new structure is delivered within 7 or 14 business days, depends the type of project, the exact time is reported in the respective listing. For the various changes the delivery days are variable. Based on 20 projects completed in 2017, starting from payment to launch, usually last approximately from 1 to 2 months on average.

IMPORTANT: The studio is closed on Saturday and Sunday.

THE DESIGN PROCESS
The design process starts only after we receiving all crucial information such as:

• Your hosting or CMS login
• Your email address
• The completed Questionnarie
• All images, logos, text or other content that you would like included on your website.
If you don’t have content, don’t panic! We can provide stock photos aligned to your brand’s look and feel. And if you don’t have a logo, we also provide a service for that!

Also it’s crucial for the design process that you provide your feedback in a timely manner. Please, make sure that you’ll be able to respond to our e-mails within 3 business days.
If you don’t get back to us within 5 business days after receiving proofs of custom design (logo, business card, website etc.), we will move to the next order and your project will be resumed in my available time frame.

We understand that life happens and sometimes you can’t be as involved as you originally planned. Please let us know if you aren’t able to work our project and we can move dates around.

If you don't contact us in 30 days after our sending of final files - we will consider our co-working as finished.

FIRST COME FIRST SERVE
Projects are scheduled on a first come first serve basis. Please contact us to check availability.

MANAGEMENT + PROMOTIONAL
After your launch, we can talk about routine and ongoing marketing for your business.

OPW (OTHER PEOPLE’S WORK)
Once the site goes live, we will give you the login information. After this point, BRAND- SOCIETY is no longer liable for edits, and you assume all responsibility for changes made to the site. PLEASE, if you already have the login info don't apply changes as long as the project is still under construction, if changes are made and further action is needed this will be quoted with the hourly rate of $ 40.

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COLORS & FILES
Colors on monitors and printers can vary a bit because the print comes in CMYK profile, and monitors display RGB.
Digital files will be sent as .png, pdf file and source files (.ai .psd)

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DESIGNS & COPYRIGHT
All designs available in our shop are protected by copyright laws - you are not allowed to use it without BRAND- SOCIETY permission.

Customer pens all rights to purchased custom logo design, but we preserve the right to display the design on BRAND- SOCIETY portfolio page or Etsy Shop as an example of previous works.

All unused designs are property of BRAND- SOCIETY and:
a) will not be used by customer
b) may be sold by BRAND- SOCIETY

ACCREDITATION
We place accreditation as a hyperlink that reads “Design by BS Studio” at the website footer.

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FONTS & STOCK PHOTOS
We only use open source fonts that are free for commercial use.
If you’d like us to use a commercial font – we’ll need to purchase the font’s commercial use license separately.

You guarantee that you own copyrights to all provided materials such as texts, pictures, graphics etc. or own permission to use them.

PRIVACY POLICIES – TERMS AND CONDITIONS

These terms and conditions of use refer and apply to all services and products provided by Brand Society, via its official website www.brandsociety.it and official Etsy Shop www.brandsociety.etsy.com
By using, purchasing or contributing to these websites you agree to these Terms of use and our Privacy Policies. You may print and keep a copy of these Terms of use for your future reference. Our Terms and Conditions and our Privacy Policies may change at any given time with no further notice. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

COPYRIGHTED MATERIAL AND OTHER INTELLECTUAL PROPERTY

Our Products and Websites contain copyright material, trade names and marks and other proprietary information, including, but not limited to, text, software, photos, graphics, video and may in future include music and sound (‘Content’). The Content is protected by copyright law, registered and unregistered trade marks, database rights and other intellectual property rights. All Materials and Content used and presented in our website, services and products, is created and protected by copyright law by Brand Society © Arban Giulia.

You may download information from our Websites for your own personal use only. Except as otherwise expressly permitted under copyright law or by written consent by Brand Society © Arban Giulia, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without our express permission or that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, any of the Content, in whole or in part except as provided in these Terms of use.

DESIGN

• All images and Design Layouts are created by and for Brand Society © Arban Giulia, unless stated otherwise. Please give proper credit for anything you pull or give reference to.

• All images, designs, downloads are permitted for personal use. Commercial use is forbidden. If you are interested in purchasing commercial license, kindly contact us.

• Brand Society © Arban Giulia 2012 – 2018 All Rights Reserved.

Privacy and Data Protection

Your right to privacy is important. Etsy protect their customers, here you can find the full policy:
https://www.etsy.com/legal/privacy/