dottyspotsdesign is taking a short break
Reviews
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Accepted payment methods
Returns & exchanges
Payment
PayPal is our preferred method of payment. PayPal is safe, secure, and easy to use. You do not need a PayPal account to make your purchase. When checking out, click on "Pay using PayPal". This will also take you to the credit card processor. Then click on "Don’t have a PayPal account? Pay using your credit card."
Shipping
I will try to ship the item as quickly as possible. 2-3 working days is usually the maxium it will take before it is shipped and it will be sent by STANDARD POST unless specified otherwise in the item listing. If you would like to upgrade your item to REGISTERED POST please let me know. For custom made items please allow 7 days for making the item before mailing.
STANDARD POST
This takes approx 5-7 days to the USA and approx 1-2 days within Ireland (from time of posting).
REGISTERED POST
This takes approx 6-9 working days. Items receive priority handling and are insured. Online tracking is available in some countries. You will receive your tracking number by email as soon as your item is mailed.
Customs fees are the responsibility of the purchaser.
the customer will pay for any duty or taxes incurred from your country.
The shipping fee shown does not include insurance. Please note I cannot be responsible for any items lost or delayed in shipping. I will get a receipt when posting the item to prove I shipped it.
Please make sure that the shipping address on your PayPal account and the address on Etsy match up. If they do not I will send you a message asking you to confirm the correct address and your item will not be sent until confirmation has been received.
Additional policies and FAQs
I want to have outstanding feedback here on Etsy. If you feel that your experience hasn't been 100% positive, then please contact me first and let me make it 100% positive before hitting the feedback button. I promise to do my very best to exceed your expectations.