Announcement
All of our macrame supplies are now listed on eliseheatherdesigns.com
Featured items
Items
All Items
Reviews
-
-
-
-
-
Tanya on Jul 21, 2018
5 out of 5 starsLove this, it's exactly what I hoped for, so beautifully done. Thanks Elise - Tanya
-
-
-
-
-
About eliseheatherdesigns
EHD
Shop members
-
Elise Heather
Owner, Creator, Designer
Hi! I'm Elise. I'm a mum to 4 and am studying business but my real passion is weaving, embroidery and macramé! I make everything at EHD myself. I love the process of thinking, designing and creating everything from start to finish.
Production partners
-
Glen Wardle
Toowoomba, QLD
Glen makes marble plant pots for me to combine with some of my macrame hanger designs.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Sizing details
Although all care is used when measuring a hand made item, please note that there can be up to a 2cm discrepancy.
Colours can vary from those pictured in item pictures due to camera and/or monitor settings.
Due to the nature of the materials used to create items, it is normal to have variations in colour, texture and length.
Any additional items seen in product photos are not included in the purchase of any item unless explicitly stated in the item's description. All extra items pictured are the intellectual property of either Elise Heather Designs or the original artist.
Custom and personalised orders
For custom and personalised items 1/3 (one third) non- refundable payment is required before any work is commenced. Full payment due before item is shipped.
Damages
All items will be packed with great care to avoid damages during delivery. If damages occur I will require a photo upon arrival and an explanation of damages. Decisions on how to rectify will be made by a case by case basis.
Shipping quotes
Please contact for postage quotes to countries not listed at checkout.
Postage overages over $2 will be refunded after items are posted. If you experience any issues with postage costs please do not hesitate to message me.
Care instructions
All items are spot clean only. Do not use harsh chemicals or detergents.
Gift wrapping and packaging
All items come gift wrapped in butchers' paper and tied with jute string. If you require alternative packaging please contact me.
Wholesale availability
Please contact me to discuss wholesale orders.
Layby/Layaway
Layby is only available for purchases over $100 and is not available on custom orders. Layby requires a 1/3 (one third) NON-REFUNDABLE payment upfront and fortnightly payments for up to 6 weeks from the first payment. The item will be shipped once the last payment (and shipping cost) is processed.
What I need you to do is purchase the item on Etsy and when it comes to payment options select OTHER. You will need to send me a private message with your PayPal email then I will then send you a PayPal invoice for the first payment due within 24 hours. This first payment is NON-REFUNDABLE. I will then send through an invoice fortnightly for 6 weeks for the last 3 payments.
FOR FULL TERMS AND CONDITIONS VISIT www.eliseheatherdesigns.com/layby
Local Pickup from Toowoomba QLD
Local pickup from Toowoomba QLD is available for all items. Please use the code LOCALPICKUP at the checkout and message me to arrange collection.
Please note: NO items will be shipped if local pickup code is used. For local pickup from Toowoomba QLD ONLY.
Shipping Times
Once items are shipped and are in Australia Post's possession, shipping times are out of my control. Elise Heather Designs accepts no responsibility for lost or late packages.
International Shipping
All international packages are not insured or tracked. Elise Heather Designs accepts no responsibility for lost or late packages after they have left my possession in Toowoomba, Queensland Australia. If you require tracking or insurance please contact me. Extra fees will apply.
Seller details
Captcha failed to load. Try using a different browser or disabling ad blockers.