Commission info: http://lighiting-dragon.deviantart.com/journal/Commission-Info-540298466
Accepted payment methods
Returns & exchanges
Cancellations
Payment
If asking for a custom comission:
Please read my commission info here lighiting-dragon.deviantart.com/journal/Commission-Info-540298466. I expect you to be comfortable with my terms and conditions before you message me.
All payment for custom commissions is non-refundable and final.
Other payment plans can be discussed, but are not guaranteed.
Plushes won't be sent until the last payment + shipping are sent and cleared.
Shipping
Any import charges, taxes etc. are the responsibility of the purchaser and not my own. All parcels are insured to their full cost, which is stated in the customs form.
Please expect the item to take around 3-4 weeks to arrive, and, if you need the plush by a certain date, accomodate to it. During peak times (holidays etc.), parcels may take longer to arrive, please order comfortably in advance.
Unfortunately, our postal service does not guarantee any delivery dates and does not provide refunds if the item is delayed. The only way to guarantee delivery in 1-6 is days is via Express Mail Service - the shipping cost for such service starts at $50 and is available upon request.
Upgrading to priority mail is also available upon request - prices depend on the item ordered. Priority mail items are tracked and usually arrive within 10-14 business days. Tracking number will be provided in the order summary.
Additional policies and FAQs
All my items are intended for collectors and are not suited for children or rough play due to hand-stitched parts. They are not made to be machine-washed as it can damage the seams and stuffing. Please only use damp cloth to gently spot-clean any dirt.