mossamore
Nature Concept Ideas
mossamore is taking a short break
About mossamore
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Gift wrapping and packaging
The package we are going to send you will be in the best condition. You will open it as we closed. That's why we are giving great importance to packaging your purchased item.
Wholesale availability
If you have any particular design or etc. please contact us for wholesale availability.
Custom and personalized orders
We gladly offer custom and personalized orders also. Contact us if you need something special for yourself so we can create your unique piece of art as soon as possible.
Care instructions
The moss we are using is maintenance free because its already preserved and stabilized. You may want to dust off the product after a year or so. You can use a can of compressed air for it. And there is no need of sunlight, watering or soil. So you don't need to hang these arts towards any direct sunlight. Care instructions will be shipped with your package also.
Are the materials you are using real?
Yes. They are completely real and also preserved and stabilized thanks to biodegradable and eco-friendly practices. That is why they keep their color and texture at least 10 years.
Am I going to get the exact work as I see in the picture?
The pieces are handmade from start to the end. So they are all unique. After we list the item, you can see that there is always 1 left. We are also selling these items in other sale channels. So if they are sold on other channels, the pictures will be changed to the new same work. If you order when we don't have it at that moment, we will create the exact order you purchased just for you! So the product you are seeing is available at the moment! If you have any questions about this, you can contact us. We gladly like to help and make you re-connect with nature!
Payment Options
We gladly accept Paypal as a main payment channel but if you don't have Paypal account, we are using Shopier for payment. If you have any questions or anything about Shopier, we kindly recommend you to google it. It is completely safe and secure payment option.
Other Payment Option
If you are not using Paypal, you can use other payment option with Shopier. After your order placement, you will receive an email from Shopier. You can securely pay via "Pay Now" button in this e-mail. Shopier is one of the most popular APPs integrated into Etsy. Its global system provides a simple, fast and secure payment service. Transactions are signed and encrypted via a secure infrastructure and card data is not stored.
For detalied information;
https://www.shopier.com/index-en