I bought a clasp to fix a necklace from this shop on July 19, 2020...After over 2 weeks of waiting on it, it never arrived so i contacted them owner. She said she was out of town and would ship my item the following Wednesday when she was back home....needless to say it’s now September 9th and i still do not have the product i paid for. I’ve tried reaching out a few more times and the owner will not reply to me.

I messaged the seller about shipping, weeks after my purchase date when her info states 3-5 days shipping. She didn’t respond but updated with a tracking number. After a week, the label remained in “shipping label created”. I messaged her asking her to refund me, after 24 hours she didn’t respond again so I had to involve Etsy to get my refund. I’ve never had such a poor experience on Etsy. Super frustrating.

They are exactly as pictured with relatively quick shipping

Perfect, just what I wanted.

Perfect. Just what I ordered.

They admittedly forgot about my order and shipped more than 7 days after I placed the order and so took several weeks to get my purchase. I was pretty bummed about that.

They admittedly forgot about my order and shipped more than 7 days after I placed the order and so took several weeks to get my purchase. I was pretty bummed about that.

Exactly what I needed. Thanks.

Lovely clasps! They will work well for my customers with metal allergies :)

Lovely clasps! They will work well for my customers with metal allergies :)