Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
Privacy policy
General Data Protection Regulation Policy
1. Information that Ollie & Emmie collect.
To fulfil your order, at check out you provide us with your name, email address, postal address, payment information, and the details of the product that you’re ordering.
2. Why Ollie & Emmie need your information and how we use it.
We rely on a number of legal bases to collect, use, and share your information, including:
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
We share information with certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
3. Data Retention
Why Ollie & Emmie need retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy however, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period of 4 years.
4. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will delete your personal information upon request.
5. How you contact us
For purposes of EU data protection law, we, Ollie & Emmie are the data controller of your personal information. If you have any questions or concerns, you may contact us at ollieandemmiebows@gmail.com
Privacy Settings
Etsy uses cookies and similar technologies to give you a better experience, enabling things like:
basic site functions
ensuring secure, safe transactions
secure account login
remembering account, browser, and regional preferences
Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions.
Always on
Personalized Advertising
To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Those partners may have their own information they’ve collected about you. Turning off the personalized advertising setting won’t stop you from seeing Etsy ads, but it may make the ads you see less relevant or more repetitive.
Personalized advertising may be considered a “sale” or “sharing” of information under California and other state privacy laws, and you may have a right to opt out. Turning off personalized advertising allows you to exercise your right to opt out. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy.