OONAstudio

OONA Studio

Cluj-Napoca, Romania
95 Sales

OONAstudio is taking a short break

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Note from shop owner *** OUR SHOP IS CURRENTLY CLOSED UNTIL FURTHER NOTICE ***

Note from shop owner

Last updated on Aug 4, 2022

*** OUR SHOP IS CURRENTLY CLOSED UNTIL FURTHER NOTICE ***

Adrian Bogdan

Contact shop owner

Adrian Bogdan

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About OONAstudio

Sales 95
On Etsy since 2011

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About us

Shop policies

Last updated on May 10, 2022
Hi and welcome to OONA Studio!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

PayPal is accepted at the moment. You can use either your credit card or your PayPal account to make a payment. You do not need a PayPal account to complete your order as PayPal also provides for a secure system that allows you to pay with your credit card (without the need to open an account).

Shipping

Shipping to Romania is FREE for orders as low as EUR 25 and EUR 5 in case of orders that do not reach the minimum value.

In case of international orders we apply a flat rate of EUR 10 for small items (e.g. cardholders, wallets, iPhone cases) and EUR 15 in case of heavier / larger items (such as the BERLIN bicycle rack). All international deliveries are made using express/priority shipping with the the possibility to track the package.

The products in stock are usually shipped within 1-2 days from receiving the order. However, in case of larger quantities, out of stock items or custom orders it may take longer for your order to be ready for shipping.

In case of international orders, the delivery normally takes up to 10 (but normally around 5) business days starting from the moment the order is handed over to the shipper. A notification will also be sent to you in this respect. In case you have not received your package within 15 business days starting from the date that you received our shipping notification please contact us immediately and we will investigate the potential causes for delay.

For the time being shipping is restricted to the European Union. However, buyers located outside the EU can order the BERLIN bicycle rack through our partners at www.urban-zweirad.de.

IMPORTANT NOTE: Please note that it is in your best interest to provide us with an accurate delivery address as well as to make sure that you can be found at the address provided. We do not accept refunds for orders returned due to incorrect or incomplete addresses or due to the orders not being picked up by the buyer. In case this should happen we will resend the order but at the extra expense of the buyer.

Additional policies and FAQs

Please note that you (as a customer) are responsible for any and all duties and customs charges that may be incurred when importing the purchased products in your home country. The prices shown in our online shop upon checkout include all costs (e.g., transport and any other taxes applicable in Romania) charged by us. However, it is not possible for us to estimate the costs (e.g., customs duties and any other taxes) that may be incurred on your side when importing our products in your country. Therefore, before placing an order in our online shop, in order to avoid any unpleasant surprises, we strongly recommend that you check with your local customs office of importation (or any other authority in this respect) what are the additional costs that may be incurred.

Placing an order in our online shop means that you acknowledged and fully agree with all our shop policies.