Ratbeef

Ratbeef

London, United Kingdom

Ratbeef is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Ratbeef is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 5, 2020

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Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Shipping

COVID 19 UPDATE -
All countries are experiencing some delays with postage during this pandemic. A lot of orders are expected to take longer to arrive than their estimated arrival times. I will ship your items ASAP, but please be aware that beyond that, the times are out of my control

■ IMPORTANT SHIPPING INFO - PLEASE READ ■

♥ ALWAYS allocate enough time to receive your order for the date you personally require, and always be aware of the delivery times!

♥ Orders are sent out the very same working day, or the next working day. Shipping is worldwide and items are always posted first class. Once posted, delivery services will aim to deliver items within the U.K. the next working day, to Europe within 3-5 working days, and 5-7 working days to the rest of the world. However, it is inevitable that occassional delays to some orders will occur, the same as when you order anything from the internet, especially if it's coming from overseas. I understand that this is very frustrating for you - it's very frustrating for me too! But please bare in mind, the speed in which your item is delivered to you is never reflective on the seller, as I work hard to send your orders out speedily and the rate in which you receive them is out of my hands

♥ Standard shipping method does not come with a tracking option, hence why it is so cheap - unfortunately standard post from the U.K. does not come with tracking unless you pay for it

♥ PLEASE BE AWARE - Delivery times are likely to be slower around a busy period such as Christmas. If buying close to Christmas, the customer buys at their own risk of the order not arriving in time, I can't take responsibility for delayed orders as once your order leaves my hands it is literally out of my hands!

♥ I always post orders on either the same day they were placed or the very next working day. Please note that guaranteed next day delivery is not applicable if you make your order after 1pm. It will then arrive the working day after next

♥ Processing time means number of days it will take the seller to dispatch your item, not you to receive it

♥ All postage prices and time estimates are based as accurately as possible on www.royalmail.com, and have been researched. If I post your order and it costs less than anticipated, I will send you a partial refund for shipping overages

♥ Please double check that you have entered the correct address, as I can not take responsibility for shipping to an incorrect address that the buyer has given out

♥ I have been advised by the Royal Mail here in the U.K. that I should wait 5 weeks before writing orders off as lost in the mail, to avoid disappointment and loss of money & goods to both the buyer and the seller. Please try to hold off from contacting me regarding having not received orders yet until 5 weeks from the dispatch date of your order, as that is the point I can start to help you and sort things out for you :) In most cases, this is something you do not need to worry about as things will usually arrive in the allotted timeframes, but unfortunately with mail sometimes things aren't 100% guaranteed