TwinkleTwitCrafts

Twinkle Twit Crafts

Halesowen, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Well after a slow return to my Etsy shop I’ve had a sudden influx of orders over the last couple of weeks. This is just wonderful and I thank you all for supporting my little business.

To give me chance to catch up I’ve currently taken my ‘made to order’ items off sale. These will be back very soon and in the meantime there are lots of ready made and ready to post items still available. Xx

Announcement

Last updated on Sep 8, 2021

Well after a slow return to my Etsy shop I’ve had a sudden influx of orders over the last couple of weeks. This is just wonderful and I thank you all for supporting my little business.

To give me chance to catch up I’ve currently taken my ‘made to order’ items off sale. These will be back very soon and in the meantime there are lots of ready made and ready to post items still available. Xx

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Featured items

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Rachel Griffiths

Contact shop owner

Rachel Griffiths

Reviews

No reviews in the last year
See reviews that mention:
Loading
Loading

About TwinkleTwitCrafts

Sales 310
On Etsy since 2013

Welcome to Twinkle Twit Craft

Shop members

  • Rachel Griffiths

    Owner, Maker

Production partners

  • Steve Jones

    Halesowen, England

    Steve is my brother and provides all the wooden aspects of my products. His items are also available to buy.

Shop policies

Last updated on April 29, 2022
Hi and welcome to Twinkle Twit Crafts.

I hope you enjoy my handmade creations. If you would like to learn more about me please visit my about page: https://www.etsy.com/uk/people/twinkletwitcrafts?ref=hdr_user_menu

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Instant Transfers, Credit Cards and E-checks via PayPal. You do not need a PayPal account to use this system, and PayPal securely accepts all major credit cards.
Payment must be made in full and have cleared before the item is shipped. If you are having any issues with Payment please do not hesitate to contact me and I will assist you in anyway that I can.
**Note: Any custom fees & duties are the responsibility of the buyer. Please be aware of the rules & regulations of your home country.

Shipping

Ready to post items are generally shipped within 3 business days of payment and are shipped to the address specified in your Etsy account. Please keep an eye on my shop announcement however which notifies of any current delays.
Items are packaged with bubble wrap / paper and placed in a cardboard box dependant on your order.
Postage rates are beyond my control and if you have any questions about the shipping cost of your order please contact me. I am happy to weigh out the items for you to provide the most accurate estimate possible.

All items are sent by Hermes UK.

Twinkle Twit Crafts is located in Halesowen, UK.
• Shipping within the UK normally takes 3-4 working days.

If you do not receive your order in a reasonable amount of time, please contact me and I will discuss it with you. If it has been more than 4 weeks (8 weeks internationally) since your order shipped, it's likely that I will re-send it.
Packages sent via hermes are tracked and insured for the full amount.

Additional policies and FAQs

CUSTOM-ORDERS:
I love custom orders! Custom pieces are available in my wooden houses range and usually cost between £10 and £35 each, depending on the complexity of the design. Please feel free to contact me with your needs and I look forward to working with you on your one of a kind design.

WHOLESALE & CONSIGNMENT:
I accept wholesale orders, please contact me for more information.

OTHER-POLICIES-AND-INFO:
Twinkle Twit Craft creations are decorative wooden items intended for adults over 14 years old. They are not suitable for children as will not stand up to vigorous play and they include small parts that could easily be swallowed.
If you have any questions about any of my items or policies please do not hesitate to contact me either by sending us an Etsy conversation or by email to twinkletwit [!at] live.co.uk

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Rachel Griffiths, am the data controller of your personal information. If you have any questions or concerns, you may contact me at twinkletwit [!at] live.co.uk.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.