We do. In fact, we love to, because it's always a very personal and meaningful journey to help a bride choose her bridesmaid jewelry for the big day. Brides have told us we are one of the most enjoyable, stress-free parts of planning their wedding.
You show us the dresses your maids have chosen, tell us your colors and we send you a collage of jewelry we think will make your dreams come true.
We style brides for their big day, and their honeymoon needs, as well. Send us a pic of your wedding dress, and your honeymoon outfits and we'll send you options you'll love!

Due to reasons of hygiene, we regret that earrings for pierced ears are non-returnable. Most jewelry stores have this policy to protect their customers.

All Sale items are Final Sale.

Our Return Policy is in our shop in multiple places: at the bottom of our first page, and on every page where customers order.

If we do accept a piece for exchange, buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Every order at Wink and Flip is a custom order. The jewelry is assembled, put in a gift bag, plus a bubble wrap bag, we create a label and fill the mailer. This fulfillment process takes 1-5 business days. Let us know if it is a rush in the Note to Seller.

Please do not confuse fulfillment with shipping. Even if you pay for faster shipping, you must allow for the fulfillment process. IF YOU NEED AN ORDER BY A CERTAIN DATE , PLEASE PUT THAT INFORMATION IN THE NOTE TO SELLER. We will let you know if it is possible to make your deadline. We do not do rush orders. Please allow adequate time to receive your jewelry, because we really don't want you to be disappointed.

Normally, when fulfillment is complete, your order goes into the mail. It takes 3-5 business days in the mail if all the stars are aligned. Sometimes the post office scans all the packages and sometimes they don't. All our packages are tracked. If it seems your package has not moved, don't worry it will show up. First Class shipping (3-5 business days) in the U.S. is always free at Wink and Flip.

You would not believe how often this happens and 99% of the time it is resolved with a happy ending. Follow these steps:

1) Check that the address you listed for the package is correct.

2) Check on your front & back porch, around the mailbox, in front of your neighbor's door. Ask your neighbors if they got the package.

3) Speak to the mail carrier. Do this ASAP. Maybe he/she delivered it to a wrong address. USPS delivery vehicles use GPS that can update a package as "delivered" prematurely.

4) CALL your LOCAL post office. Give the tracking number. Ask who delivered the package & details of that day's delivery.

We do not do returns, but we will sometimes do an exchange IF your return package:
is postmarked within 4 days of your convo asking for an exchange
has never been WORN
is in perfect condition
is coming from a smoke-free and pet-free home, and
is packaged securely with bubble wrap.
Wink and Flip reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
There is a return postage charge on an Exchange. You can pay for the postage yourself at the post office but the Etsy-negotiated postal rates are much less expensive.

We inspect every piece before it goes out. If you believe your product was damaged during shipping, please send pictures within 5 days of receipt of your package.

Opening a case is a serious situation for a shop & we will dispute any case that has no basis. What is a basis for a case? There are ONLY 2 reasons:

1) Orders that are Not Delivered
We do everything we can to help customers work on delivery issues.

2) Orders not as Described in the Listing
In this case, items received must be a different color, model, version, or size.
Have a different design or material.
Be damaged or missing parts.
Be an incorrect quantity of items (the buyer bought three items & received two).
The item was advertised as authentic but is not authentic.
The condition of the item is misrepresented (described as new but is used).