Etsy's Handmade Blog
Customer Care: Edit Mode Tip
Story by CustomerCare, jimchesters
Published on September 6, 2007 in How-To 		Photo by Anda

We often get this question:

How do I hide an item in my shop without deleting it? I don't want people to buy it because I have a customer waiting for it, or I am going on vacation and want to be sure that customers absolutely don't buy anything.

Here's what you should do:

Your Etsy> Currently for Sale Items> Edit> Don't click on "Finish" on the last page of the listing, rather, click on "Your Etsy" instead.

This will put your item into an "edit mode." When you are ready to have them show again, go to your Inactive Listings and click on "Finish." There will be no new charge for the listing.

Tags admin, CustomerCare, CustomerCare Tips, Tips for Sellers
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3 comments     Login to add your own!

Sept. 6, 2007 at 10:34 a.m. samsshop

How about just adding a 'inactivate' button? Also a 'quit' button, so that if I'm editing something and decide not to, it doesn't automatically go into the 'inactive' items list. I've done this and wondered where my item went to! I've seen other sellers question this also. Thanks for listening!

Nov. 21, 2007 at 11:32 p.m. kibblesnknits

I use firefox. When I need to put multiple items into edit mode I go through "My Etsy" doing a right click, open in new tab on the edit link. Then I just close those tabs. Zoom zoom! I can run down the list!

Nov. 21, 2007 at 11:56 p.m. OklahomaMama

this is going to be an invaluable piece of information for those of us zipping around the country for seasonal crafts shows!

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