Announcement
Welcome to my shop!
Stock is made to order and processing time is currently 2-3 weeks! You can check out fantasydesignsstore.com as more items & discounts are available. If you are from Europe please refer to the website as I ship from Northern Ireland so there are no customs.
Follow me on IG @fantasydesignsstore for updates & behind the scenes!
Thank you
Janine
Featured items
Items
All Items
Reviews
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Jennifer on 18 Jun, 2021
5 out of 5 starsThese are super cute and I already have them in my planner!
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Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
SHIPPING
U.k orders are sent 1st class, they should arrive in 1-3working days however they can take up to 10 working days.
International orders are sent standard class postage and should take 5-7 working days however it can take up to 30 working days. Tracked postage is available as a separate listing to purchase
Please wait the allocated time before contacting me in regards to your order. If you order doesn't arrive in the allocated time please contact me and I will be more than happy to get it sorted :)
SHIPPING CONTINUED
Your order receipt will indicate when your item is due to ship.
Your order will be shipped to the address that appears on your order receipt so please make sure your address is correct as I will not be responsible for the cost of lost or returned packages due to an incorrect or invalid address.
REFUNDS, EXCHANGES AND CANCELLATIONS
I do not accept returns or exchanges on custom items due to the handmade nature of the items. If you need to cancel an order please do so within 12 hours. If I have already started working on your order or it has been sent then unfortunately it cannot be cancelled.
There are no refunds for lost mail if tracking has not been selected. However if your order has been lost in the post please contact me and I'll get you sorted out with your happy mail.
REFUNDS, CUSTOMER SATISFACTION CONTINUED
If for some reason you are not happy with your purchase please contact me within 24 hours of receipt and I will do my very best to rectify the situation. I am usually very quick at responding to messages so please contact me!
Customer satisfaction is my number 1 priority as without you I wouldn't be here and I'm so thankful! So please don't hesitate to contact me with any issues.
PACKAGING
All orders are sent in a card backed envelope and are wrapped in cellophane to protect them from the elements. However I am not responsible for any damage that occurs in the post by the postal service ie. dropped in a puddle or bent through a letterbox.
If this ever happens to your order please contact me and I will get in touch with the post office and we can get you sorted out :)
Custom and personalized orders
Unfortunately at this time I am not accepting custom orders
Care instructions
Please be gentle :)
Clipart
All Clipart is purchased unless stated that I have illustrated them myself.
I get alot of clipart from Handmek which can be found on Etsy.
Add custom FAQ
You can find coupons on my IG @fantasydesignsstore
Seller details
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