HAHonline

Positive Gifts and Clothing for Babies, Kids and Adults

Sheffield, England

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

HAHonline is taking a short break

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Note from shop owner We’re taking some time off.
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Note from shop owner

Last updated on 31 Mar, 2023

We’re taking some time off.
Thank you for your continued support, we’ll be back shortly

Siobhan Fitt-Stirling

Contact shop owner

Siobhan Fitt-Stirling

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About HAHonline

Sales 1,016
On Etsy since 2013

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HAHonline is a UK based childrens clothing brand making clothing for those aged between 0 and 4 years.

Shop members

  • Siobhan Fitt-Stirling

    Owner, Creator

    Hi, I'm Siobhan and I live in the lovely city of Sheffield with Bruce and Albert the cats and Simon the human. I can usually be found in my little box room studio, designing, packaging and generally making a mess.

Production partners

  • Laser Cutters

    United Kingdom

    Our local partners do the laser cutting.

  • David

    Little Walsingham, England

    We collaborate with David from Turned Out Nice! to create our Christmas tree decorations. David turns the trees from salvaged wood in his studio in North Norfolk

  • Gmmrs

    Norwich, England

    Gmmrs is a knitwear expert who makes the hats on her knit machine

  • Jon

    Leicester, England

    Jon takes our drawings and uses a laser cutter to turn our drawings into 3D products

  • Jon C

    Norwich, England

    Jon prints all of our paper goods, from tags to posters and everything in-between

  • Jon W

    Norwich, England

    Jon run's Ink & Stitch, a local garment printing and embroidery business. Jon prints all of our t-shirts, rompers and baby bodies with high quality vinyl and embroiders our products using his big fancy machines. We think it is really important to support other local independent business'

  • Prinfab

    United Kingdom

    Printable digitally print our patterns on high quality fabrics.

  • Rob

    Sheffield, England

    Rob and they guys at Sheffield Mug Co print our fun designs on a range of high quality ceramic mugs

  • Pencil Printers

    Manchester, England

    These guys take our words and stamp them on pencils

  • Zap!

    Stockton-on-Tees, England

    Zap print and laser cut our designs on sustainable birch plywood.

Shop policies

Last updated on 30 April, 2022

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Customs and import taxes
Buyers are responsible for any customs and import taxes. We can not be held responsible for delays due to customs.

Delivery

We offer FREE UK delivery on all of our products and FREE deliver over $35 for orders to the US
UK orders are usually dispatched within 48 hours of payment being accepted. Some of our products are made to order and can take 5-7 days to make and pop in the post. Please check details in the product description for more accurate turn around times.
We aim to have the products in your hands within 10-14 working days.

We ship internationally. International postage is at a fixed rate. £6 for large parcels and £4 for smaller items plus £1 per additional item.
Delivery time varies from country to country, please message us here or email us if you would like a more detailed timescale.

If you need a product quickly we do provide at an extra cost, next day delivery, please either add this to your cart when ordering or pop us a message and we can see if we can arrange this for you.

Deliveries take place between Monday and Friday inclusive.

Unfortunately sometimes there are circumstances beyond our control which delay some parcels and we can not be held responsible for delays caused by our couriers. We will however help out in which ever way we can if a parcel is delayed substantially.

If you have any concerns about anything you have ordered from us please get in touch.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information I collect

In order to fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order or gift, for example) or if you contact me directly.

2. Why I need your information and how I use it

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use

3. The third parties with whom I share personal information

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time I keep personal information

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. If transferring personal information outside of Europe, how the transfer will be handled

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer

6. Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Other than exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority

How to Contact Me

For purposes of EU data protection law, I, Siobhan Fitt-Stirling, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hahonline [!at] mail.com. Alternately, you may mail me at 5 St Leonard’s Road Thorpe Hamlet, Norwich, Norfolk, NR1 4BT, United Kingdom
See this Seller Handbook article for a sample privacy policy you can customise for your shop.

More information

Last updated on 07 Nov, 2023

Seller details

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