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Jessica on 18 Oct, 2023
4 out of 5 starsThe item did not come in when it was expected to, but at least it came in! Very difficult to reach the seller due to problems on their end with Etsy. The product doesn’t catch ash very well, but it’s cute.
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Hayley on 29 May, 2023
3 out of 5 starsItem never arrived, poor communication, order not updated with the item being dispatched, no tracking details. Made contact after a few weeks to say I had not received the item and the reason was it was probably lost in the post! Item sent out and this time arrived so I finally received the item a month after ordering! Item is lovely but it’s a shame it took so long to arrive.
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Luana on 25 Feb, 2023
4 out of 5 starsVery nice object, I thought that the white was ceramic and not plastic resin but the rendering remains very beautiful! The delivery was a bit long.
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Sue on 16 Mar, 2024
1 out of 5 starsNever arrived! This is the second time I ordered the same thing from this shop … I figured if Etsy still listed the shop then it must have been an oversight. But same thing happened again, after I raised a concern Etsy refunded me immediately. Then the dispatched badge popped up .l.l 🤣, still waiting for the non-existent package to arrive 🥴
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Clare on 12 May, 2023
5 out of 5 starsReally lovely item and seller was really friendly and quick to send replacement when it got lost in the post! :)
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hollie on 11 Feb, 2023
1 out of 5 starsOnly when I contacted Etsy about my order 3/4 weeks after ordering did the seller ship it out to me but I still haven’t received it but Etsy did give me a refund because of how long it’s been. I would not use this seller again 0 communication and no item received
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Celia on 02 Jan, 2023
1 out of 5 starsTook 4 months + to get to my address! The size is totally inaccurate. What was advertised wasn't what I got! The quality is so poor and did not reflect the price! The product was way overpriced! I want my money back but there isn't any way or form to reach the seller! Aver all I was scammed 😪
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Lisa Cornish on 04 Nov, 2022
1 out of 5 starsI’m sorry to say that I never received my order which is too bad because I really liked it. I also emailed 3 times but never heard back.
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Sarah on 24 Oct, 2022
1 out of 5 starsThis order never came !!!! Very disappointed with this company
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For custom orders please contact me via my Facebook page 'keyleygrahamdesigns' or email me at info@keyleygrahamdesigns.co.uk