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Hello! Follow me on Instagram @alovelysmile.hk / @alovelysmile.jewelry for self love inspirations and product updates.💛
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Reviews
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Brigitte on Nov 30, 2022
5 out of 5 starsAlso the second bracelet, which Debbie made me a little bigger at my request, has become beautiful. It is very petite, but still striking and very chic. I am very happy about my two new bracelets and about the nice handwritten card that came with the package. And I'm even more happy that I discovered this great shop.
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Brigitte on Nov 30, 2022
5 out of 5 starsThe bracelet is beautiful and really conjures up "a lovely smile" in my face. The contact with Debbie was very nice and she was so kind to make the bracelet in my desired length. The delivery from Hong Kong to Munich was sensationally fast - it hardly took longer than within Europe. A great shop and great jewelry!
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About ALovelySmile
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Processing time
I will send out the jewelry within 5 days after I receive an order in most cases. Some items take longer to process. Please see item details for processing and estimated arrival times.
Packaging
Your jewelry will be carefully packaged in a thick clear plastic seal pouch to protect it from moisture and shipped in a bubble envelope. You will also get a velvet drawstring bag as a free gift for you to store your jewelry or special items.
If you'd like a gift box package, order a gift wrap during checkout. Your jewelry will be packaged in a white textured gift box tided with a silvery ribbon. A set of seal pouch and velvet bag will also be provided for storage of the jewelry. You can request a gift message by leaving a note to me. I will handwrite it on a message card for you.
Custom order
This is a one woman handmade jewelry shop. I am flexible to adjust the items to your preference. Please send a message to me if you have any enquiries or want your jewelry custom made to match your needs.
Care instructions
· Remove your jewelry when going to sleep, bath, pool, beach or spa.
· Avoid contact with perfumes, body oils, and other chemicals, including household cleaners.
· Some gemstones are not water safe. So do not rinse or soak your gemstone jewelry.
· Put your jewelry in the seal pouch I provide for storage to protect it from moisture. Store in a cool dry place.
· Store each piece separately to avoid scratches.
· Avoid hitting or bumping your jewelry when wearing or storing it.
Shipping
Your jewelry will be made in and shipped from Hong Kong with Hong Kong Post e-Express mail with a tracking number or domestic delivery by SF Express within Hong Kong.
Cancellation and return
Sorry that I do not accept cancellation as your jewelry will be made to order.
I gladly accept returns. Please contact me within 14 days of delivery and send the item back to me in its original condition within 30 days of delivery. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.