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Don’t see exactly what you want? Send us a message and we will help you create a custom order!
Please allow 1 - 2 weeks for processing and shipping as all orders are custom made. If you need an item sooner than our stated processing time, please send a message ahead of time to see if that is possible.
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Want 10% off your first order with us? Join our email list! A code will be sent as soon as you sign up: https://mailchi.mp/4c0b1dd0fc2c/ivyandkayemail
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Reviews
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Ireland on Mar 5, 2024
5 out of 5 starsBUY FROM THIS SHOP RIGHT NOW! I have a huge sorority family and I only had a week to get my shirts for reveal. I messaged the shop and asked if the shirts would even be here by the date I needed and she said yes with no hesitation! She got all 5 done ASAP and then when I added another one, she didn’t even miss a beat! They were shipped so fast and the quality is amazing!!!! Don’t even hesitate, buy from her RIGHT NOW!
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Justine on Feb 10, 2024
5 out of 5 starsBought these as leadership gifts for students. Great price and great quality. Arrived quickly
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Brandi on Jan 3, 2024
5 out of 5 starsI loved the quality of the sweatshirt! Very happy with my purchase.
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Heidi on Dec 27, 2023
5 out of 5 starsOrdered the cozy season hoodie in forest green. I love it. Bella Canvas hoodies are the best, so soft and cozy. Came quick. Loved the package too. Thanks, Heidi
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Katie on Dec 25, 2023
5 out of 5 starsLove that they were able to do a custom order!! Exactly what I wanted!!
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Bekah on Jun 26, 2023
5 out of 5 starsLove these shirts! My little was so excited and the whole fam line loved the shirts as well!
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Frequently asked questions
How do I apply my decal?
Your decal will be delivered with a clear transfer tape top and a white backing. Place the clear side down on the table and slowly peel the white backing away. Once the back is off apply the decal to the surface of the object on the transfer tape. Rub the decal with a credit card to smooth it out. Slowly peel away the transfer tape and smooth the decal out one last time.
Why has my tracking not been updated?
Your item is listed as shipped as soon as a shipping label is printed. We only ship Monday-Friday and do not ship on holidays. Please allow up to 48 hours for tracking details to show up.
All orders are shipped through USPS with tracking. Please be aware that USPS does not guarantee their delivery times. We cannot be held responsible for shipping times once it's in USPS hands. It's out of our control when you will receive your order. Holiday's and weather can cause delays.
Projected times are:
First Class Mail: 3-5 business days
Priority: 2-3 business days
Overnight: 1-2 business days
Shipping cost is the total price of shipping materials, handling and shipping fees.
My order was shipped to the wrong address, what do I do?
Please make sure your address listed with Etsy is correct before placing your order. I will not be held responsible for items not received due to an incorrect address. If an order comes back to me, you will be charged shipping again.
I need my item sooner than the 2-3 week processing time!! Can you do that?
Please send us a message before ordering to confirm we can get your materials in time to rush your order!
If it is possible to get your order out the door in time for you, we will do it!
If the date you need your order is within one week of delivery please expect that you will be asked to upgrade shipping and/or charged a rush fee. This is subject to availability at the time of purchase
Does Ivy and Kay do custom orders?
Yes, we can design a custom order for you. If you provide a design to us, Ivy and Kay Creations LLC is under the assumption that you have permission to use the design. Please send us a message to create something special for you!
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