TwigandMoth

Encouraging an Atmosphere of Observation & Exploration

Louisiana, United States
|
| 26,031 Sales | 5 out of 5 stars 5 out of 5 stars

TwigandMoth is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Hello & Welcome!

Use code TWIG20 for 20% any two stickers or magnets!
You can also sign up for our newsletter and get a coupon for 10% off: https://twigandmoth.myflodesk.com/newsletter

Have a fantastic day!
Alice
Instagram: @twigandmoth
twigandmoth [at] gmail.com

Announcement

Last updated on 16 Feb, 2024

Hello & Welcome!

Use code TWIG20 for 20% any two stickers or magnets!
You can also sign up for our newsletter and get a coupon for 10% off: https://twigandmoth.myflodesk.com/newsletter

Have a fantastic day!
Alice
Instagram: @twigandmoth
twigandmoth [at] gmail.com

26031 Sales

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Alice

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Alice

Reviews

Average item review
5 out of 5 stars
(2525)
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About TwigandMoth

Sales 26,031
On Etsy since 2008

Hello!

Shop members

  • Alice Cantrell

    Owner

    shop owner, doodler, maker, egg collector, honey harvester, sweeper, scrubber, weeder, cultivator, composter, clover chain maker, story reader...

Production partners

  • A Small Eco Friendly Print Shop

    Rochester, NY

    A small environmentally friendly printing company helping me to produce the posters that I cannot print at home.

Shop policies

Last updated on 16 February, 2023

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 4 hours of purchase

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:

~ As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;

~ when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

~ if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;

~and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

~ Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
~ Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
~ Business transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
~ Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

~ Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
~ Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
~ Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
~ Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Contact Me:
For purposes of EU data protection law, I, Alice Cantrell, am the data controller of your personal information. If you have any questions or concerns, you may contact me at alicecantrell [!at] mail.com.
See this Seller Handbook article for a sample privacy policy you can customise for your shop.

More information

Last updated on 11 May, 2022

Frequently asked questions

I don't have a printer at home. Where else can I print the digital items?

These files can be printed at home, your local print shop (take them over with a flash drive or email them), or with your favorite online printer such as Vista Print, Shutterfly, Amazon Prints, Overnight Prints, Snapfish, etc.

I want to print bunch of this digital item for my class, is that ok?

Yes! Please feel free to purchase once and print out multiple copies for home school, nature study groups, to hand out at farmer's markets, etc. As long as you are not re-selling the printed items or the files, you are good to go. :)

Eek! What on earth is a ZIP file?!

A ZIP file is a compressed folder containing multiple documents. Don't be scared, they don't bite. :)

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UN-Zipping Tips:

1. Download and save the files to your computer (in the folder you would like them to live in), as you would any other type of file.
2. For Windows 7 - 10, right click on the file and select "Extract Here".
3. For Windows XP and Vista, double click the file to open a new window. Then click "Extract all Files" to open the “Extraction Wizard”. Click “Next” and select a destination for your unzipped folder. Now click “Finish”.
4. On a Mac, simply double click on the zip file to begin the extraction.

Where is the digital thing I ordered, anyway?!

Check out this super helpful Etsy article if you are having trouble finding your digital purchase: http://www.etsy.com/help/article/3949

And if that doesn't fix things for you, please feel free to contact me for help! :)