TimeResistance

N.B. Please include your phone number at the section >> Note to seller << in case the courier needs to contact you before delivery!

1. We accept payments through PayPal.

PayPal is the preferred payment method for most buyers and sellers. PayPal lets you send payments quickly and securely online using a credit card or bank account.

2. We accept payments through the ETSY Direct Checkout payments platform.

ETSY Direct Checkout payments platform: you can pay with Etsy gift cards, debit cards, and credit cards.

3. Please make your payment as soon as possible so that we can send you the item in time. If you have any problems during paying or if you don't want it anymore, please feel free to let us know. We can help you to resolve the problems or cancel our transaction. Best regards.

*However if you come with a problem please follow up this guide:
http://www.etsy.com/help_guide_checkout.php

Customs Duties and Taxes: We guarantee there are no additional fees (import tax, customs duty or other taxes) for customers from the USA, European Union, and Australia.
Customers from other countries please note that your local government may impose import duties and/or other taxes on shipments from outside your country. You are responsible for paying any taxes, duties, and/or customs fees charged by your government.

We aim to dispatch all orders within one business day from the date your payment is received.
All Items will be shipped worldwide with tracking number system. We generally ship via UPS.

Shipping duration:
*Standard Shipping normally takes 1 – 2 business days to USA.
*Standard Shipping normally takes 2 – 5 business days to Europe.
*Standard Shipping normally takes 2 – 6 business days to Australia.
*Shipping to the Rest of the World takes about 3 - 6 business days.

N. B. Smaller leather items that are under USD 75 will be shipped via International Standard Post "Lietuvos Pastas" unless it is paid additionally for express delivery. See express delivery option at checkout.

Shipping duration:
*Europe: 7 – 14 business days
*Canada: 10 – 20 business days
*USA: 10 – 20 business days
*Japan: 10 – 20 business days
*Australia, New Zealand and everywhere else: 15 – 30 business days

We only accept shipments to a valid street address. We do not deliver to P.O. Boxes or Army Post Office (APO) and Fleet Post Office (FPO) addresses.

Please make sure your shipping address, a phone number is full and complete. The phone number may be used to contact you in case the shipping company has problems delivering your order.

LEATHER CARE

There are two main things you should keep in mind:

Moisturize
With time and handling, leather loses moisture and oils. As it dries out, the surface starts to break, flake and wrinkle. To replace those oils and keep the leather supple, you should moisturize it regularly.

There’s a wide array of oils, waxes, and creams with beneficial properties but we recommend keeping it simple. Use a quality leather balsam, which contains a blend of natural waxes and oils (such as Beeswax, Jojoba oil and Avocado oil).

Dip the application sponge or a soft cloth into the balsam and rub gently all over the bag. If the leather isn’t absorbing it all – you overdid it. Wipe off the excess with a soft clean cloth. Do it once every month or two.

It is smart to pre-treat your bag this way before you start using it. However, Time Resistance does it for you – our bags arrive with a healthy coating of balsam.

Avoid water
Contrary to what would seem logical, water actually dries your skin by robbing it of natural oils. It is much worse for your leather. Especially the beautiful vegetable tanned leather, which discolors and wrinkles if drenched.

If you’ve been dutiful with the moisturizer and picked a balsam that has beeswax in it, it will act as a barrier against moderate amounts of water.m But not if you go singing in the rain...

If the worst happens and your bag gets soaking wet, think in terms of your skin again. You wouldn’t dry your skin with a blow dryer or by sitting on a radiator. So don’t force-dry leather with heat, and that includes the direct sun.

Wipe it with a dry cloth and leave to dry slowly at room temperature. Ensure it is properly shaped as it dries because if it dries while crushed or distorted, it will be next to impossible for the bag to recover its original shape.

A few extra tips:

Cover up
When storing your bag, keep it in the original dust bag (if the item comes with a dust bag) and out of direct sunlight and humidity. Stuff it to maintain shape, but don‘t use newspapers - they will smear. Air every few weeks to avoid mold.

No alcohol
Alcohol and acetone are the two most commonly used chemicals that will damage your leather. Steer clear of products that contain them.

Stretch marks
Leather stretches out, but not back, so do not overstuff. And humidity speeds up the process.

Smells
If your bag has not only gathered the signs of life but also absorbed some of the smells, turn to a simple housekeeping trick – put an open container of baking soda carefully inside and leave overnight. It will absorb the odors.

And watch in awe as your bag gets more beautiful with age!

When you buy a Time Resistance bag, you get the option of also purchasing a can of our leather balsam for its care. Do it, you won’t regret it.
***
We hope you enjoy your shopping experience with us.
If you have any questions, please don't hesitate to contact us.

Customer information

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services. We only use your information to processing your order and transactions, personalize your customer experience and for our customer service to reach out to you if there is an issue.

What personal data do we collect and when?

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us). You may be asked to enter the name, email address, billing, and delivery address, phone number, and credit card information, as appropriate. We will also see all the details of the product that you’re ordering. You may also choose to provide us with additional personal information (shipping address changes, product customizing info and etc.) if you contact us directly.

How do we use your data?

We mainly use your data to provide our services and warranties to you. The email address you provide for order processing may be used to send information about order progress and updates, also to contact you if there will be an issue with your order.

What is the legal ground to process your personal data?

The processing of your personal data is necessary for Time Resistance to fulfill the service and deliver the order to you. Also, your data will be used if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law. Also to be compliant with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Sharing data with third parties

We do not sell, trade, or otherwise transfer to outside parties, personal or customer identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, as long as those parties have confirmed that they apply appropriate data protection and security control, and use your personal data only to provide certain service (such as shipping). In order to make certain services available to you or to help us better understand your preference, we have partnered with certain trusted third parties, such as shipping providers. We share data with:

• Etsy - as necessary to provide your services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• UPS logistics company – to ship your order fast and ensure the best customer experience.
• AB Lietuvos Pastas – to ship small business gifts, also to ship orders in Russia.
• Etsy Payments and Paypal services – to securely process your payment.
• Our legal and other professional advisers, accountants, and auditors.
• Business transfers. If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Government bodies – to comply with our legal obligations.

*Customer information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the purpose of delivering the purchased product or service requested.

We ensure the absolute safety of all your personal data and information such as credit card details or social security numbers. Your information will not be stored on our servers after a transaction has been successfully completed.

How long do we keep your data?

We will not save your data for longer than necessary for the purposes set out in this Privacy Policy. Different retention periods apply for different types of information. In summary, various laws, accounting and regulatory requirements applicable to us require us to retain certain data (your full name and address only) for specific amounts of time in the form of an invoice. We will not keep your data for longer than is necessary for the purposes for which we collect them.

If transferring personal information outside of Europe, how the transfer will be handled?

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. You have the following rights:

• The right to be informed about our processing of your personal data which is the aim of this Notice.
• The right to access the personal data we hold about you at any time.
• The right to portability – to have your personal data provided to you by us in a structured, commonly used and machine-readable format and transferred to you or to another party. This only includes the personal data you have submitted to us.
• The right to rectification - to ask us to update and correct any out-of-date or incorrect personal data that we hold about you. If you have are registered member you can edit your personal data in your account.
• The right to erasure – you can ask to delete any personal data processed by Time Resistance, except if you have an ongoing matter with our Customer Service; open order which has not been shipped; your credit application has been rejected within the last three months. Also if you have made any purchase your personal data (name and address only) will be safely kept in the legal government bodies in the form of an invoice.
• The right to object to the processing of your personal data and/ or to withdraw any consent you have given us and to opt-out of any marketing communications that we may send you.
• The right to restriction – to prevent any data processing that is likely to cause damage or distress to you or anyone else.
If you wish to exercise any of the above rights, you can always contact us either by email info [!at] timeresistance.com or via Etsy.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

By using our shop, you consent to our privacy policy.

If there are any questions regarding this privacy policy or terms and conditions, you may contact us at any time:

• By contacting us via ETSY
• By email info [!at] timeresistance.com