Neunzig10

1. What personal data do I collect?

In order for me to process your order, you must provide me with certain information (which you have authorized Etsy to provide to me). This includes your name, email address, postal address, payment information and details of the product you are ordering. You also have the option to provide me with additional personal information (e.g. for personalization) if you contact me directly.

2. What legal bases do I use to collect, use and share personal information?

I rely on a number of legal bases to collect, use and share your information. In fact:
-to the extent that I need your information to provide my services, for example to process your order, resolve disputes or provide customer support;
-if it is necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as the need to retain information about your purchases due to tax legislation;
-and to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Service.

3. Which third parties do I pass on personal data to?

Customer data is important to my business. I will only release your personal information for specific reasons and under very specific circumstances, as follows:

-Etsy: I share information with Etsy as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Service.
-Service providers: I engage certain trusted third parties to perform tasks and provide services for my shop, such as parcel services. I share your personal information with these third parties, but only to the extent necessary to perform those services.
-Compliance with Laws: I may collect, use, retain, and share your information when I have a good faith belief that doing so is reasonable and necessary to: a) respond to legal process or governmental requests; b) enforce my contracts, terms and policies; c) prevent, investigate and correct fraud and other illegal activity, security or technical issues; or d) protect the rights, property and safety of my customers or others.

4. How long is personal data stored?

I only store your personal data for as long as is necessary to provide you with my services and as described in my privacy policy. However, I may need to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements. In general, I keep your data for the following period: 4 years.

5. What rights do you have regarding my use of your personal data/contact details?

If you reside in certain regions, including the EU, you have a number of rights in relation to your personal information. Some of these rights are general and others are specific. These rights are described below:

-Access: You may have the right to access* the personal information I hold about you and receive a copy of it by contacting me using any available contact information (Markus Prötzl, Bessemerstr. 82, 12103 Berlin. Tel.: +491756105744) or by email to neuzig10.info@gmail.com.
-Modification, Restriction, Deletion: You may also have the right to modify your personal information, limit my use of that information, or delete it. Except in exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
-Objection: You can object to my processing of some of your data for my legitimate interests. In this case I will delete your personal data unless I can demonstrate compelling legitimate grounds for its continued use or it is required for legal reasons.
-Complaint: If you reside in the EU and wish to raise a concern about my use of your information - without prejudice to any other rights you may have - you have the right to raise these concerns with your local data protection authority.

*if you would like to access, correct or delete personal data that is stored by Etsy itself, please contact Etsy directly.