*WHY I NEED YOUR INFORMATION AND HOW I USE IT

THE INFORMATION I COLLECT (NAME, SURNAME, RESIDENCE ADDRESS, CITY, STATE ZIP CODE, TELEPHONE NUMBER, E-MAIL) IS USED BY ME TO BE ABLE TO SHIP YOUR ORDER TO YOU AND NOT FOR ANY OTHER PURPOSE.


*TRANSFERS OF PERSONAL INFORMATION OUTSIDE EU

I may transfer information to hosting services in the United States, ensuring compliance with Privacy Shield.The data transfer will only be for tasks related to order fulfillment

*REFUND, RETURN, EXCHANGES

I do not accept returns or exchanges, shipping times are indicative and vary according to delivery times.

Returns are accepted only in special cases but to be made there must be the following conditions: the product must be returned to me in perfect condition and paid by the buyer, only once the object has been received intact can only the cost of the return be refunded.
Product, not the shipment.
Everything that makes up the shipment must be returned to the sender (myself) complete with the purchased item, the thank you envelope with sticker and everything it contains, a gift added to the order.
Shipments are made approximately from Monday to Friday.
In case of loss, theft or damage to the package and / or the product I am not responsible but contact me the same day you receive or as soon as possible.
Buyers are responsible for any customs duties.


For any eventuality, contact me on the various social channels (FaceBook, Instagram) here on Etsy or at the email: silvia.stroppa97@gmail.com