For bucket hats wash on the delicate cycle in cold water.Tumble dry or air dry .

We try to ship out within 2 business days (does not include Saturday, Sunday and major Holidays.) reference time on listing .

All custom orders can not be canceled or refunded . Any other order can be canceled and refunded as long as it hasn’t been shipped. Reminder I usually ship quickly, sometimes within a couple hours , so please be mindful of that. Thank you for your understanding.

All shipping is done through usps . Once I drop off packages it is in their hands to process the package and update tracking . I know they are currently working hard to process shipments but there is a delay in both delivery and tracking . Unless your tracking says delivered and it hasn’t arrived , your package should be on it’s way . Please be patient in these difficult times.

We do not do any returns or exchanges . Because every item
Is made to order we do not issue refunds .