The frame surrounds are handmade by us, using a lightweight, robust and highly sustainable tulip wood.

Compact yet impactful, the frames measure 10cm x 15cm.
Designed to be a discreet and meaningful addition to any space, the keepsake's compact size allows you to place it on a shelf, a bedside table, any flat surface or they can be hung on a wall.

The bottle is securely attached to the printed backing card. The absence of glass within the frame ensures that the bottle takes centre stage, creating a visually striking display.

I use the highest quality materials such as fade-resistant ink, acid-free premium card, and thick glass bottles.

If the gift is headed directly to the recipient, or you just want to save some time, I offer a gift wrapping service at the cost of £1.50.

You can view and add gift wrapping to your order here ...
https://www.etsy.com/uk/listing/1606348483

Let me know if you have any specific preferences or requests and I will try my best to fulfil them.

Each piece is completely unique, due to the personalisation options. You have the choice to only change the names, make some small adjustments to the default text, or completely change the wording, all at no extra cost. Simply enter your desired message in the personalisation box when purchasing, and I'll provide a proof for you to review, ensuring that the final product is as you want it before printing.

If you find yourself unsure or have any questions, please message me, I'm here to help.

Your order will be process and ready to post within 3 days. If you need it quickly, be sure to let me know and I'll try my best to get it to you in time.

Your frame is going to mean a lot to someone, and I want it to arrive in pristine condition. It is packaged using a padding strip of foam, to protect the bottle insert, then wrapped in acid-free tissue paper and bubble wrap – it arrives in a high-quality, padded envelope.

Free postage is 2nd class, with the option of upgrades for speedier delivery at checkout.

I want to ensure that you are 100% satisfied with your purchase. To achieve this, I would greatly appreciate your proof approval. I'll be reaching out to you through a couple of Etsy messages and the email linked to your Etsy account is I have no luck on Etsy. Additionally, I'll adjust the dispatch by date, hoping that the notification will draw your attention to the previous messages.

If, despite these efforts, I don't receive a response, I'll have to consider proceeding without confirmation. However, if there's any uncertainty about your preferences or if you've been given choices, I won't proceed, and your order will be cancelled and refunded. You're always welcome to place a new order with the correct details.

I sincerely apologise and would appreciate it if you could reach out at your earliest convenience. Ensuring your satisfaction with the item is a top priority for me. If the issue stems from my end, I am committed to resolving it promptly. On the off chance it's a misunderstanding, no worries—I'm more than willing to collaborate with you to find a solution. After all, we're all human and can make mistakes. Your happiness with the purchase is important, and I'm here to assist in any way I can.

If you require your order urgently, please inform me, and I'll make every effort to ensure it reaches you on time.

Regrettably, due to escalating postage expenses and ongoing shipping delays, I've made the difficult decision to suspend international orders.

If you're interested, I can provide you with pricing details and estimated timeframes for your consideration.

I do! I'm proud to support various charities, including Help for Heroes, The Sarmatians, NHS Charities Together, and Sands, through specific product sales.

Additionally, I've partnered with Ocean Unite and the Vodafone Center for Health to provide keepsakes for the causes. If you have any questions or would like more information, feel free to reach out!

As all my items are personalised, I do not accept returns. However, your satisfaction with the product and your experience is important to me. If you have any concerns or are not happy with your purchase, please let me know, and I'll do my best to address the issue.

Please note that any return costs will be your responsibility.