Shipping price depends on your location with each additional item for only 1$ extra.

All packages are sent via signed for International registered airmail from Riga, Latvia.

We provide tracking number and delivery confirmation information upon request.

You can check the status of your parcel on the website below, we send out the code right after we ship the parcel.

http://www.track-trace.com/post

Signature is required once the parcel arrives.

We accept PayPal, Debit and Credit card payments.

PayPal payments are pretty straightforward, but please feel free to refer to this Card payment guide by Etsy if you are in doubt:

http://www.etsy.com/help/article/361

We can modify pretty much any chain or cord for the length you might require, so just select the right option or let us know in the purchase notes or separate message.

Our items are water-resistant, but not waterproof, please avoid direct contact with water.
Any items with glass can be scratched if not taken care of.
Polymer clay items should not get in contact with water, even though they are protected, the metal elements holding them can be damaged.

Your order is packed in a safe cardboard box with the item in a little gift bag inside the box.

A personal note can be put into the parcel if you wish, just let us know during the checkout or send us a message right after you place an order.

Gift wrapping can be arranged in any way you would like.

If you have received a damaged item due to postage handling we will gladly replace it after seeing proof of the damage made to the item.

If you no longer want the item you received please ship it back to us and we will refund the full cost of the item minus the shipping charges after we receive the item.

We can make wholesale orders and we do give bulk buy discounts, just drop us a message and we will be able to make an arrangement.

Each style of the necklace can be made with an image you want.

We can help to design, edit and shape the image to your needs.

There is no additional costs to make a custom design.

We can put a name of the person any item is intended for at the back of any polymer clay item.