AcademicCVTemplates

PRIVACY POLICY

Last Updated: 26 May 2026

This Privacy Policy explains how Academic CV Templates ("we," "us," or "our") collects, uses, and protects your personal information when you purchase from our Etsy shop or contact us about our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

WHO WE ARE

Shop Name: Academic CV Templates
Location: United Kingdom
Contact: academic_cv_templates@proton.me
Etsy Shop: https://www.etsy.com/uk/shop/AcademicCVTemplates

This Privacy Policy does not apply to Etsy's practices. For information on how Etsy handles your data, please see Etsy's Privacy Policy at https://www.etsy.com/legal/privacy

WHAT PERSONAL INFORMATION WE COLLECT

When you purchase from our shop or contact us, we collect the following personal information:

- Name
- Email address
- Billing address
- Shipping address (if applicable)
- Payment information (processed securely by Etsy - we do not have access to your full payment card details)
- Order details and purchase history
- Communications you send us through Etsy Messages

WHY WE COLLECT YOUR INFORMATION (LEGAL BASIS)

Under UK GDPR, we must have a lawful basis to process your personal data. We collect and use your information for the following purposes:

1. CONTRACT PERFORMANCE (GDPR Article 6(1)(b))
- To process and fulfill your orders
- To deliver digital products to you via Etsy's download system
- To provide customer service and support
- To communicate about your order status

2. LEGAL OBLIGATION (GDPR Article 6(1)(c))
- To comply with tax and accounting requirements
- To comply with Etsy's Terms of Service
- To respond to legal requests if required

3. LEGITIMATE INTERESTS (GDPR Article 6(1)(f))
- To improve our products and services
- To prevent fraud and maintain security
- To analyze how customers use our products (anonymized data only)

HOW WE USE YOUR INFORMATION

We use your personal information to:
- Process and fulfill orders
- Send order confirmations and delivery notifications
- Provide customer support and respond to inquiries
- Comply with legal obligations (e.g., VAT records)
- Improve our products based on customer feedback

We will NEVER:
- Sell your personal information to third parties
- Send you marketing emails without your explicit consent
- Use your information for purposes not disclosed in this policy

WHO WE SHARE YOUR INFORMATION WITH

We share your personal information only in the following limited circumstances:

1. WITH ETSY
We share information with Etsy as necessary to operate our shop and comply with Etsy's Seller Policy and Terms of Use.

2. WITH PAYMENT PROCESSORS
Payment information is processed securely by Etsy Payments. We never have access to your full credit card details.

3. FOR LEGAL REASONS
We may disclose your information if required by law, court order, or government authority.

4. WITH YOUR CONSENT
We will only share your information with other third parties if you give us explicit permission.

We do NOT share your information with marketing companies, data brokers, or other third parties for their own purposes.

HOW LONG WE KEEP YOUR INFORMATION (DATA RETENTION)

We retain your personal information for as long as necessary to:
- Fulfill your orders and provide support
- Comply with legal obligations (e.g., UK tax law requires we keep financial records for 6 years)
- Resolve disputes and enforce our policies

Specifically:
- Order information: 6 years (for tax/accounting purposes)
- Communications: 3 years or until resolved
- Account data: As long as you have an Etsy account

After these periods, we will securely delete or anonymize your personal information.

YOUR RIGHTS UNDER UK GDPR

Under UK data protection law, you have the following rights:

1. RIGHT TO ACCESS (Article 15)
You can request a copy of the personal data we hold about you.

2. RIGHT TO RECTIFICATION (Article 16)
You can ask us to correct inaccurate or incomplete information.

3. RIGHT TO ERASURE / "Right to be Forgotten" (Article 17)
You can request deletion of your personal data (subject to legal retention requirements).

4. RIGHT TO RESTRICT PROCESSING (Article 18)
You can ask us to limit how we use your data in certain circumstances.

5. RIGHT TO DATA PORTABILITY (Article 20)
You can request your data in a commonly used, machine-readable format.

6. RIGHT TO OBJECT (Article 21)
You can object to processing based on legitimate interests.

7. RIGHT TO WITHDRAW CONSENT
If we process your data based on consent, you can withdraw it at any time.

8. RIGHT TO COMPLAIN
You can lodge a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk/make-a-complaint/

HOW TO EXERCISE YOUR RIGHTS

To exercise any of these rights, please contact us via:
- Etsy Messages to our shop
- Email: academic_cv_templates@proton.me

We will respond to your request within 30 days (as required by UK GDPR).

DATA SECURITY

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse, including:
- Secure storage on Etsy's encrypted servers
- Limited access to personal information
- Regular security reviews

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

INTERNATIONAL TRANSFERS

Our shop is based in the United Kingdom. If you are located outside the UK, please note:
- Your information may be transferred to and processed in the UK
- We ensure appropriate safeguards are in place for international transfers
- Etsy's servers may process data in multiple locations - see Etsy's Privacy Policy for details

CHILDREN'S PRIVACY

Our products are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

MARKETING COMMUNICATIONS

We will ONLY send you marketing emails if you have given explicit consent (opt-in).

You can opt out at any time by:
- Clicking "unsubscribe" in any marketing email
- Contacting us via Etsy Messages
- Emailing us at academic_cv_templates@proton.me

Note: We will still send you transactional emails (order confirmations, delivery notifications) as these are necessary to fulfill your order.

COOKIES AND TRACKING

We do not use cookies or tracking technologies directly. However, Etsy uses cookies when you visit our shop. Please see Etsy's Cookie Policy for details: https://www.etsy.com/legal/cookies-tracking-technologies

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will:
- Update the "Last Updated" date at the top
- Notify you via Etsy Messages or shop announcement if the changes materially affect your rights

CONTACT US

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact us:

- Via Etsy Messages to Academic CV Templates
- Email: academic_cv_templates@proton.me
- We aim to respond within 24 hours

SUPERVISORY AUTHORITY

If you have concerns about how we handle your data, you can contact the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113