AmericanPetHouse

Clarksville, Indiana

1.1k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (241)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (241)
1.1k
sales
3 years
on Etsy
1.1k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (241)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (241)
1.1k
sales
3 years
on Etsy
1064 Sales

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Announcement

Last updated on Dec 10, 2025
Snow White

Contact shop owner

Snow White

Reviews

4.9 (241)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About AmericanPetHouse

Outdoor Feral Cat House

Sales 1,064
On Etsy since 2023

Outdoor Feral Cat House

Shop about video description

Insulated Feral Cat Shelter | Outdoor Weatherproof Cat Houses

Shop members

  • shop-member-photo
    Snow White

    Owner, Founder

    Our story begins with Snow White, our beloved cat, founder, official model. When she chose us, she didn't just find a home—she sparked an entire mission. Now, through our work, we're dedicated to extending that same helping paw to other cats in need.

Shop policies

Last updated on Nov 8, 2025

Shipping

See item details for estimated arrival times.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 hours of purchase

Privacy policy

More information

Last updated on Dec 17, 2025

Frequently asked questions

Are the shelters rain-proof?

NO, THEY ARE NOT RAINPROOF.

These cooler shelters are intended ONLY to keep your cats warm when placed in the right place. NONE of the outdoor pet houses that are available in the market are waterproof. To keep rain from getting into the shelter, you must place the shelter somewhere in a covered area. If you don't have a covered area, It is always IMPORTANT to cover the top of the shelter with any inexpensive rainproof material, such as the plastic lid from an old tote box, waterproof shower curtains or liners, a tarp, or anything else you have, to keep wind-driven rain from getting inside through the flap door or cooler lid.

Incorrect Address and P.O. Boxes

It is the buyer’s sole responsibility to ensure the shipping address entered at checkout is correct and complete. The package will be shipped exactly to the address provided on the order form.

P.O. Box Policy: We cannot ship to P.O. Boxes. If a P.O. Box is provided, we will attempt to contact you for a physical street address. If we receive no reply, the package will be shipped to the address provided at the buyer’s exclusive risk, and the customer will be responsible for arranging pickup from the carrier. No refunds will be issued if a package is returned due to an unserviceable P.O. Box address. If a package is returned to us due to an incorrect, insufficient, or undeliverable address provided by the buyer, NO REFUNDS

Do you Ship to Alaska and Hawaii?

We currently ship to the lower 48 U.S. states only. If you are located in Alaska or Hawaii, please contact us before placing your order to discuss shipping options and costs.

Do you accept Returns & Exchanges

No we do not accept Returns and Exchanges

Do you accept Cancellation

We move quickly to fulfill your order! If you need to cancel, please contact us within two hours of placing your order. Once the two-hour processing period has elapsed, we cannot guarantee cancellation as your order will be underway.

Need to Change Models?

While cancellations are accepted within the first two hours, modifications (such as changing the shelter model) may be possible only if you contact us before the order ships. Once shipping is scheduled, the order is finalized and no further changes can be made.

Color Disclaimer

Colors may vary slightly in person compared to what you see on your screen, as monitor settings (brightness, resolution, and color profiles) can affect how the product image is displayed.

Our Return and Refund Policy

We’re a small, family-run shop and handle each order with care. Because every item is individually hand made and packed, we don’t accept returns for change of mind. In rare cases where an exception is approved, shipping costs both ways will be deducted from any refund.

If your order arrives damaged, missing a part, or incorrect, please message us right away with a photo so we can make it right. We proudly stand behind our work and will do everything we can to ensure you’re happy with your purchase.

Processing Time

Estimated delivery dates provided by Etsy are estimates only and are not guaranteed. Because our insulated cat shelters are handcrafted and customized from coolers, we require time to prepare and finalize your order before shipment.

Our current processing time is typically 3-4 business days from the time your order is placed until it is ready for carrier pickup. This time is required for modifications, final quality checks, and careful packaging.

Please note: This processing time is in addition to the time the carrier (UPS/FedEx) takes to deliver the package once it leaves our facility (transit time).

Shipping Liability and Lost Packages

Once your order leaves our facility and is scanned by the carrier (UPS or FedEx), ownership and liability for the package transfer to the buyer. We are not responsible for packages that are marked as 'delivered' but are stolen. If your tracking indicates delivered to wrong address, the buyer must contact Etsy or file a claim directly with UPS or FedEx. We are happy to provide any necessary documentation needed to assist your claim.