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Reviews
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Shackai on Oct 18, 2026
5 out of 5 starsEverything about my order was absolutely perfect! From the moment I placed the order, to the communication with the seller, to receiving and opening the package—pure perfection! I am beyond happy with my purchase and would wholeheartedly recommend this seller. I can’t wait to see the look on Dr. S’s face when she opens this special gift as she departs our practice. The perfect gift for the best dentist! 💙🩵🤍
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Medina on Sep 28, 2026
5 out of 5 starsBeautiful and high quality mug! It was a pleasure working with this store!
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Etsy buyer on Sep 23, 2026
5 out of 5 starsDoctor loved it. Great quality. Looks exactly like what you ordered. Valentyna is great to work with. And ridiculous speed getting it so fast all the way from Ukraine.
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Etsy buyer on Sep 23, 2026
5 out of 5 starsPerfect! Quality perfection. Great great service! Love Valentyna!
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Etsy buyer on Sep 23, 2026
5 out of 5 starsPerfect gift to each of my doctors. Perfect everything! Valentyna is so wonderful to work with. She sends a picture of the finished product before she sends it. That's wonderful. Gives you time to make any changes! Haven't needed to shes perfect!
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Etsy buyer on Sep 14, 2026
5 out of 5 starsThe mug turned out perfect! The shipping was incredibly quick considering it is coming from overseas. I'll definitely be purchasing another one in the near future.
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Etsy buyer on Aug 25, 2026
5 out of 5 starsThis is an amazing l, exceptional gift. The person loved it. 😍
About ArtSpoonAndMug
Shop about video description
Shop members
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Valentina
Owner
Hi! I'm glad to see you on the page of my store. After the birth of my first child, I left the work of a stylist. In my spare time I was carried away by polymer clay. At first it was earrings, rings, then spoons and cups.
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Andrii
Assistant
Husband and assistant in his spare time)
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Returns and exchange details?
We do not accept returns as most items in the store are personalized. We try to present our articles to the best of our abilities with detailed photos and descriptions. We ship your items with tracking and packaging with care. We are not responsible for any damages incurred during transportation.
But, if you have a problem with your order, please contact me and we can try to find a solution. We are always ready for a peaceful solution to any problems!
The buyer has the right to return the goods within 14 days after receiving the goods. If the buyer makes a return - he pays for the delivery to the seller himself!
Shipping policies
We use the air mail of Ukraine. Each parcel has a tracking number. Delivery takes from 10 to 30 days (again, depending on the country of destination). But! The maximum possible period. International transport from Ukraine - 45 days.
In the near future, a cheap and fast delivery method will be available. I ask you to consider this opportunity and have patience and understanding! We can not physically influence the speed of delivery. Let's wait together and we will respect each other. I am not responsible for the work of the postal service! If the parcel is damaged during the sending process, write a written application to the postal service representative!
Custom and personalised orders?
Yes, we can do custom orders. But we can't make it out of the color that you send us by looking at the photos, so the differences in color over the Internet are very strong, it may not correspond to the desired color in reality. Before sending the order, I will send a photo for approval. All items are completely handmade, so you need time from 2 to 5+ days. It depends on the complexity of the work and the number of current orders. If you want something special for you, please contact me. We will estimate the time frame required for your order. It usually takes no more than 7 business days.
Can you shipping into my country?
Yes, we can shiping to any country.
Shipping:
Normally it takes 2-6 weeks elsewhere.
Items are shipped to your ETSY ADDRESS ONLY as soon as your payment is received.
I purchased the standard shipping options, when will I get my order?
We promise will ship your order taking into consideration the date that it's needed by. But by purchasing the standard shipping option, your order will take 1-5 days to process and will have the additional time for STANDARD shipping:
- Canada: 1 -2 weeks (❗️The track number is not updated)
- USA: 1 - 3 weeks ( ✅Track number is available )
- United Kingdom: 1-3 weeks (❗️ The track number is not updated)
- Australia, New Zealand and Oceania: 2-4 weeks (❗️ The track number is not updated)
- Italy: 1 - 2 weeks ( ✅Track number is available )
- Germany: 1-2 weeks ( ❗️The track number is not upd)
- Switzerland: 1-2 weeks ( ✅Track number is available )
Thank you so much for your patience.
Gift wrapping and packaging
There is an opportunity to pack the goods in gift wrapping with a greeting card and a short wish.
Care instructions
Please note this is a handmade product and it deserves a delicate care:
Do not microwave
Do not put in dishwasher
Do not soak
Wash with a soft cloth or sponge under a warm (40C) water.
Enjoy your cuppa!
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