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Last updated on Dec 4, 2023
Reviews
4.9
(420)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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McKenna on Oct 15, 2026
5 out of 5 starsItem arrived on time & it looks just like the picture! We can’t wait to use this for our Halloween party next weekend. I took a chance on this item since it had no reviews yet, & I’m happy to be the first. No complaints so far, if you’re considering, buy it!!
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Doug on Oct 5, 2026
5 out of 5 starsOur neon arrived ahead of schedule, beautifully packaged and very well marked that it was FRAGILE. Once we unpacked it and tried it out to make sure it worked, it was then time to install it. The installation pieces worked great. we couldnt be happier with the way this neon has pulled our Tiki Bar theme together. Not much more to say except we would highly recommend this seller to anyone.
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Carlie on Sep 27, 2026
5 out of 5 starsThe seller was awesome to work with! Patient with me when I couldn’t make up my mind. I LOVE how the sign turned out and it looks wonderful at our term rental! Extremely happy with the product!
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marwan on Sep 22, 2026
5 out of 5 starsI absolutely love this wonderful sign! Highly recommended. Great customer service and clear communication with the design and packaging exactly as described.
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Talissa on Sep 15, 2026
5 out of 5 starsI love this wonderful sign! Highly recommend your craft to anyone needed one.
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Eric on Sep 1, 2026
5 out of 5 starsMade a custom sign for me, exactly as described. Shipped very quickly. I would definitely use them again!
About Arttena
Sales
1,892
On Etsy since 2022
Shop policies
Last updated on Oct 17, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
DO YOU OFFER A WARRANTY?
We offer a 12-month guarantee on materials and workmanship on all of our neon signs. However, this does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage.
WHAT ARE THE NEON SIGNS MADE OF?
Our Neon signs are handcrafted using premium flexible neon LED. This LED is affixed to sturdy & clear acrylic backing can be cut to shape, cut to letter or cut to square.
Custom and personalized orders
The LEDs used in our signs have a lifetime of a huge 50,000 hours. That is the equivalent of over 5 years if you were to keep the neon sign switched on constantly! Especially, our LED is environmentally friendly and maintenance free.
WHAT IF HAVE A PROBLEM WITH THE NEON SIGN?
All of our neon signs come with a 12-month warranty, meaning that if there is a technical problem (lights do not light up, power adapter failure) we will resend you a new one or new adapter depending on the problem. If you have any issues with your sign within 12-months of purchasing, kindly contact us with details of your sign's issues to get the best supporting.
HOW IS MY SIGN PACKED?
The Sign is packed in strong special packaging with plastic wrapping, bubble wrap, solid cardboard edge protectors & solid cardboard boxing. This is to ensure that our signs to arrive safely to your location. Please open your parcel immediately after receiving it. We accept claims within 2 days after delivery. Contact us here through message and send us detailed pictures and videos if possible of the breakage, after reviewing and accepting your case we will send you a new spare parts or a new neon sign depending on the damage free of charge.
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