AzureSkyMockups
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Announcement
Last updated on Sep 21, 2024
Reviews
4.9
(1352)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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April on Oct 1, 2026
5 out of 5 starsThis video mockup is very easy to use and also aesthetically pleasing. I love it very much and will purchase more items from this shop! ❤️
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Sam on Oct 1, 2026
5 out of 5 starsThank you. This will definitely help with my mock ups! Loving the creativity.
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PrintingdreamsLLC on Jul 19, 2026
5 out of 5 starsI havent had time to use these yet but I'm loving them
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About AzureSkyMockups
Sales
6,063
On Etsy since 2024
Shop members
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Cheer Studio
Owner
Hello! My name is Sky, the owner of AzureSkyMockups. Our shop creates unique and high-quality mockups, focusing on providing the best service for all our customers. Our products are designed with attention to detail
Shop policies
Last updated on
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
1.How do I download my digital purchase?
Once your payment is confirmed, you can download your digital files directly from your Etsy account. Go to Your Account > Purchases and Reviews, find your order, and click on the Download Files button.
2. What should I do if I have trouble downloading my files?
If you encounter issues with downloading your files, please check your internet connection and ensure you are using a compatible browser. If the problem persists, contact us through Etsy messaging, and we will assist you as quickly as possible.
3. Can I request a refund for a digital download?
Due to the nature of digital products, we do not offer refunds once the files have been downloaded. Please review the product description and preview images before making your purchase to ensure it meets your needs.
4. Can I exchange a digital file for another one?
Exchanges are not possible for digital products because they cannot be returned. If you need assistance or have any issues with your file, please contact us for support.
5. How can I use the digital files I purchased?
The digital files can be used according to the license provided with your purchase. Please refer to the product description for details on usage rights. If you have specific questions about how to use the files, feel free to reach out to us.
6. What if I receive a file that is not working properly?
If you receive a file that is not working or appears to be corrupted, please contact us within 7 days of purchase. We will provide a replacement file or resolve the issue to ensure you have the correct and functional file.
คำสั่งซื้อที่กำหนดเองและส่วนบุคคล
Our digital files are for personal use only unless stated otherwise in the product description. You may not share, resell, or redistribute the files in any form. Please check the licensing terms provided with your purchase for specific usage rights.
8. Do you offer custom digital files?
We may offer custom digital files upon request. Please contact us with details of what you need, and we will let you know if we can create a custom product for you and provide a quote.
9. How do I contact customer support?
For any questions or issues regarding your digital download, please contact us via Etsy messaging. We are here to help and will respond as quickly as possible.