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Announcement
Last updated on Apr 17, 2023
Reviews
4.9
(3606)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Sam on Oct 17, 2026
5 out of 5 starsMy fiancée loved the necklace! I don't have the highest-quality picture, but this is a reference for the size of the pendant and the 20" necklace chain.
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Randi on Oct 13, 2026
5 out of 5 starsThis necklace is the perfect size and I love how dainty but sturdy it is.
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Katie on Oct 11, 2026
4 out of 5 starsI love leaving reviews, especially good ones and while this necklace is quite beautiful and very dainty as pictured. I had ordered one from this seller about a year ago and the chain was much different and the cross was a little bit different as well. Not sure what they changed but like I said it’s still a beautiful necklace, but it’s not what I had previously ordered.
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About BeneMomento
Sales
15,139
On Etsy since 2021
Shop members
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Ally
Owner, Designer
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Alex
Customer Service
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Sasha
Photographer
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Nemo
Assistant
Production partners
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Component Partner
Türkiye
We specialize in creating unique jewelry designs that are exclusive to our brand, using high-quality components, such as sterling silver and raw stones, imported from Turkey to keep production time short and ensure timely delivery of our products and a consistent level of quality in our inventory
Shop policies
Last updated on Jan 17, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 5 hours of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Care instructions
We highly recommend to keep your jewelry away from excessive water, lotions, perfume and alcohol so it doesn't wear off and lasts longer. These chemicals may react to the materials of the jewelry and can cause your jewelry to change color/make stones fall. When you are not wearing your jewelry, you should keep it in something dry or in its box for extra caution.
Custom and personalized orders
You can always reach out to us by Etsy chat or email for personalization questions. We usually respond within 48 hours.
Sizing details
All of our sizes are in US Standard measures. Our sizes for rings range from 3-13 US. Necklaces and chains range from 14 inches to 22 inches. Pendants, charms, birthstones may vary depending on the product. Please refer to descriptions of each product for more detailed information.
Please do not purchase custom rings if you do not know your size. If you do not know your exact measurements, we recommend you go to jeweler to determine your size. Because custom items cannot be resold, they cannot be returned or exchanged.
Gift wrapping and packaging
All of our jewelry come in elegant gift boxes. If your order is a gift, you can mark it as gift and leave your gift note. We will gift wrap it and add your note.
International Shipping
Please note that when we ship internationally, we have no control over customs or any other country-related postal charges. Some customers may pay nothing in some countries, where some customers report they have to pay a customs fee. Each country is different and we don't have all the information regarding specific countries. As a result, we put it in our store policy so customers can check for themselves. Please check your own country specific customs fees and process.
Delivery can take from 3 weeks to 9 weeks. Customs processing is different for each country. Please be mindful of that when you place an order.
Changing sizes/Personalization Details
If you made a mistake in your order, you can ask for adjustments only within 6 hours of ordering. These adjustments can be about size changes, text or birthstone changes in you order.
Please note that we produce what you have asked for in your order. We are not responsible if you requested wrong sizes/text/birthstones. Please contact as soon as possible and within 6 hours of purchase if a need arises for an order change.
Change request to your order is NOT GUARANTEED. If your order is already in production, it cannot be undone.
*Note: You can't change order details multiple times. Once 6 hours after purchase hit, orders go into production and can no longer be modified.
Custom and personalized orders
Please note it is possible you may receive a damaged/defective item for various reasons (transit damage, production error) as this problem can happen with any seller for any product or service.
We kindly ask you to contact us directly if there is any issue with your order. PICTURE of the item is a MUST so we can take a look and offer you the right solution. Sometimes it's a quick fix such as tangled chain and measuring the size. We are also always happy to offer replacement or full refund for defective/damaged/incorrect orders. PICTURE of the item is a MUST to issue a refund/replacement.
Non-Custom Product Returns
Buyers are responsible for shipping cost when returning. It should be around $3-5. Once we receive the item and inspect, we will issue a refund/exchange. Returns have a $5 fee which will be subtracted from the total amount. Please note these requests have to be made with 3 days of delivery and shipped back within 7 days of delivery.
Custom orders cannot be returned or exchanged. Return addresses can be obtained by contacting us through Etsy Chat.
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